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nounours18200
Posts: 2
Joined: Thu Jun 19, 2025 10:02 am

Error 413: what is the problem ?

Thu Jun 19, 2025 10:05 am

Hi,

I have tried to upload a subtitle, and I get "Error 413: Request Entity Too large".

But the subtitle file is normal, so what is the problem ?

Thank you,

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SmallBrother
Site Admin
Posts: 3866
Joined: Sun Mar 04, 2012 12:59 pm
Location: Somewhere on this globe

Re: Error 413: what is the problem ?

Thu Jun 19, 2025 12:48 pm

I have tried to upload a subtitle, and I get "Error 413: Request Entity Too large".
This was a misconfiguration of the server a few months ago. That issue got solved, but apparently it came back.

Please answer these questions:
1. Are you uploading a single subtitle file, or uploading multiple subtitles as batch upload?
2. What is the file size of the subtitle/batch you are trying to upload?
3. What is the file extension (.SRT .SSA .ASS .TXT, something else)?
4. How did you try to upload (OpenSubtitles Uploader, the upload webform on the website, which upload software, something else)?

This will help us investigate.
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oss
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Contact: Website

Re: Error 413: what is the problem ?

Thu Jun 19, 2025 4:15 pm

strange. Yeah, I need original file and how to reproduce problem. thanks

nounours18200
Posts: 2
Joined: Thu Jun 19, 2025 10:02 am

Re: Error 413: what is the problem ?

Thu Jun 19, 2025 9:20 pm

I apologize, it is MY fault !

Instead of uploading the .SRT file, I tried to upload the movie with the subtitles... (464Mo for a subtitle file, it looks a bit too much , LoL !)

Sorry for that !

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SmallBrother
Site Admin
Posts: 3866
Joined: Sun Mar 04, 2012 12:59 pm
Location: Somewhere on this globe

Re: Error 413: what is the problem ?

Fri Jun 20, 2025 8:53 am

Yeah, then the error makes sense :D

Anyway, thanks for your follow-up. That saves us time looking for a problem that doesn't exist.
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