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Disney02703
Posts: 1
Joined: Sun May 19, 2024 7:36 pm

Invalid login error message in mytv Online2

Sun May 19, 2024 7:46 pm

Online subtitles worked fine for a while when I registered & paid for VIP membership ... now it will not recognize my username / password when I try logging in the settings for subtitles. Please help.

VIP Membership paid on 2/19/2024
User ID : Disney02703

User avatar
scooby007
Site Admin
Posts: 859
Joined: Thu Mar 05, 2009 10:49 pm
Location: Scandalous

Re: Invalid login error message in mytv Online2

Mon May 20, 2024 12:10 pm

On https://www.opensubtitles.org or on https://www.opensubtitles.com/en/home
Make sure any add-on or app is connecting to the right site where you registered.
On .org your account seems fine and was logged into yesterday. If it's an issue on .com, you have to import your account there from .org on the log on page.

Are you sure you are using the right login for the right site?
If so, then open a ticket and use the contact us form for further investigation: https://www.opensubtitles.org/en/contact
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