Account locked

[mandelake]

Hi,

I am getting "your account is locked".

I'm stuck on the message with the wrong e-mail address (for the confirmation mail) because I can't remember which email address I might have used. I would be very grateful for your help.


Username is mandelake

[Funchalense]

Hi,

I am getting "your account is locked".

I'm stuck on the message with the wrong e-mail address (for the confirmation mail) because I can't remember which email address I might have used. I would be very grateful for your help.


Username is mandelake

Hi,
in the user profile https://www.opensubtitles.org/pt/profile/iduser-969609 , the email i
see that was used to register is the following.

E-Mail: forfavv.........
For privacy/security reasons i can't include the whole email here, maybe that part will help you remember.

[mandelake]

Hi,

thank you very much for your reply. I remember now the email address I used, unfortunately is no longer accessible. Can I receive the confirmation email at a different address?

[SmallBrother]

Can I receive the confirmation email at a different address?

I can try to change the email address connected to your account. But I am not sure if this will work, because maybe you need to confirm the change on the OLD email address. But we can try.

Send me your currently working email address BY PM (NOT on this public forum) using this link:
ucp.php?i=pm&mode=compose&u=45279

[SmallBrother]

@mandelake
I think it worked. But still some steps to go.
See my PM and follow the instructions.

[mandelake]

I can confirm, it worked. Thank you very much for your support.

[SmallBrother]

My pleasure
Don't forget to change the password.