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password forgotten - no email sent

Posted: Wed Feb 08, 2023 1:50 pm
by lomofreak
Hello, I'd like to renew my password, since I forgot the old one. But no email is getting sent to me. User-name: lomofreak

Re: password forgotten - no email sent

Posted: Wed Feb 08, 2023 2:34 pm
by oss
Hi, contact me using https://www.opensubtitles.org/contact-us and I will take care of it.

Re: password forgotten - no email sent

Posted: Wed Feb 08, 2023 3:54 pm
by lomofreak
Thank you! I'd love to do that, but after typing in my email-address, writing my message, solving the captcha and pressing "Send message", an error-message shows: "Please correctly fill all of fields".

Re: password forgotten - no email sent

Posted: Wed Feb 08, 2023 4:01 pm
by Funchalense
Thank you! I'd love to do that, but after typing in my email-address, writing my message, solving the captcha and pressing "Send message", an error-message shows: "Please correctly fill all of fields".
I tried it now and it worked.

Click here : https://www.opensubtitles.org/contact-us
Write your message.
Then just click on Send Message.

Re: password forgotten - no email sent

Posted: Wed Feb 08, 2023 6:22 pm
by oss
@lomofreak - super strange, if possible send screenshot here.