Page 1 of 1

I bought VIP but i can't download over 50subs?

Posted: Mon May 23, 2022 9:15 pm
by xShadoWalkeR
Hi, so i just got VIP a couple of hours ago, and i can't download full season subs gives me the error:
"You are trying download more than 50 subtitles, but you don't have permission. Become VIP member (subtitles: 117)"

So what's going on? On my profile, it clearly states that it's a VIP account, should I just wait a bit more?

Re: I bought VIP but i can't download over 50subs?

Posted: Mon May 23, 2022 10:01 pm
by xShadoWalkeR
It's working now just had to wait longer.
Don't know how to close this post :&

Re: I bought VIP but i can't download over 50subs?

Posted: Tue May 24, 2022 2:43 pm
by scooby007
Hi,

Can normally take up-to 24hrs. Glad it's working for you.

For those in the future with similar issues, please open a support-ticket using the "contact us" form from the main site.
The public forum shouldn't be a place regarding payment or paid services for security purposes. :D

Cheers