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VIP Activation
Posted: Wed Sep 08, 2021 1:45 pm
by hsyuts
Hi,
I donated via PayPal to get VIP status for my account. It has been a couple days and VIP status is still not activated.
My account id is hsyuts. The order id is FLI210907-3704-63115.
Can someone please help?
Thanks!
Re: VIP Activation
Posted: Thu Sep 09, 2021 11:46 am
by oss
Hi
you are VIP now, thanks for supporting us. The problem is, website is for few minutes down (doing backup, running "expensive" scripts, where website needs to be for a short time down and you check out exactly in that moment, so activation was not automatic. Now it is fixed.
If anybody have similar problem, please write directly to use using contact form:
https://www.opensubtitles.org/en/contact
Thanks again!
Re: VIP Activation
Posted: Wed Nov 10, 2021 5:31 am
by zelik
VIP via bitcoin, been a day and I've written email but no response, can I get activated?
Re: VIP Activation
Posted: Wed Nov 10, 2021 8:20 pm
by oss
Hi
it is fixed. Thank you also writing here, for some reason we didnt received your email ? (did you use contact form on website, or you sent email?)