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Re: Can't download subtitles

Posted: Tue Feb 16, 2021 2:47 pm
by nhow
I use IPVanish. Would you suggest I try a different location?

Re: Can't download subtitles

Posted: Tue Feb 16, 2021 3:43 pm
by oss
Hi

yes, use different location and make sure you are logged-in, otherwise it will not work. If nothing helps, send me your IP (via PM)

Re: Can't download subtitles

Posted: Thu Feb 18, 2021 1:33 am
by nelsonjd79
Im having this same issue, i click the download button (on the .org website) but the page refresh itself and nothing is downloaded.

Can i have some help with this please?

Re: Can't download subtitles

Posted: Thu Feb 18, 2021 3:35 pm
by scooby007
Have you tried downloading by clicking on the filename?
Checkout picture: viewtopic.php?t=16695#p41159
That should work.

Re: Can't download subtitles

Posted: Thu Feb 18, 2021 3:56 pm
by oss
maybe just helps, when you put your browser into incognito/private mode or use another browser. I believe some scripts needed for site are blocking from your browser, thats why it is not working.

Re: Can't download subtitles

Posted: Thu Feb 18, 2021 7:17 pm
by nelsonjd79
Have you tried downloading by clicking on the filename?
Checkout picture: viewtopic.php?t=16695#p41159
That should work.
Can't open the link, when i click it all i get is a blank page.

Re: Can't download subtitles

Posted: Thu Feb 18, 2021 7:18 pm
by nelsonjd79
maybe just helps, when you put your browser into incognito/private mode or use another browser. I believe some scripts needed for site are blocking from your browser, thats why it is not working.
Using another browser (firefox) did the trick! Thanks for the help!

Re: Can't download subtitles

Posted: Tue Oct 05, 2021 10:19 am
by pumasur
I tried to click in the "click here if the download does not start" link, but that did not make the subtitles being downloaded.

Re: Can't download subtitles

Posted: Tue Oct 05, 2021 2:30 pm
by Funchalense
I tried to click in the "click here if the download does not start" link, but that did not make the subtitles being downloaded.
Try this :

Right click on top of the download button.
Then choose the option : open connection in new private window.

Re: Can't download subtitles

Posted: Tue Jan 25, 2022 2:16 pm
by gillranjeett
I tried to click in the "click here if the download does not start" link, but that did not make the subtitles being downloaded.

Re: Can't download subtitles

Posted: Wed Jan 26, 2022 5:49 am
by oss
Hi, please send URL where are you trying, so we can try also and confirm the issue

Re: Can't download subtitles

Posted: Fri Oct 14, 2022 3:54 pm
by satikas
Hi
I have an error message - 1957829139 subtitle file doesnt exists, you can contact admin GetSubtitleContents()
what prevents me from download a subtitle.
Any help, please?

Re: Can't download subtitles

Posted: Fri Oct 14, 2022 4:05 pm
by SmallBrother
Hi
I have an error message - 1957829139 subtitle file doesnt exists, you can contact admin GetSubtitleContents()
what prevents me from download a subtitle.
Any help, please?
The problem is not on your side but on the website.
The Supreme Admin is working on a fix.
Just be patient and it will be okay.

Re: Can't download subtitles

Posted: Fri Oct 14, 2022 4:07 pm
by oss
it is fixed now

Re: Can't download subtitles

Posted: Fri Oct 14, 2022 5:15 pm
by Noobz4Life
it is fixed now
Thank You.
Subs with that error seems to be working now. :D