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Re: Registration confirmation email problem
Posted: Sat Dec 31, 2016 7:36 pm
by kjb1686
I'm trying to register a new account, but did not receive the confirmation email. Checked Spam and even waited to see if it would come. Username I was trying to use is kjb1686.
Re: Registration confirmation email problem
Posted: Sun Jan 01, 2017 12:11 pm
by oss
kjb1686 your account was manually confirmed
Re: Registration confirmation email problem
Posted: Thu Jan 12, 2017 7:44 pm
by hiccs1234
hi
same problem for me try clicking on email and it tells me account activated but when i try to log in im getting
Your account is not confirmed yet, please check your mailbox (including spam folder) for confirmation email. If you didn't receive it, you can request it again.
Re: Registration confirmation email problem
Posted: Fri Jan 13, 2017 6:15 am
by oss
Not sure if it helps in this case, but make sure you read this (template email)
Hi,
it seems you got troubles with login. Please follow this procedure:
There are 2 separate systems and probably you want to register and login on
www.opensubtitles.org - forum.opensubtitles.org is using DIFFERENT username and password.
To register on
www.opensubtitles.org:
1) visit
www.opensubtitles.org/newuser
2) if you are going from mobile device, click cancel on the first message if there is any
3) fill up the form and click Register
4) wait for email, click the confirmation link of registration
5) try to login with username and password you provided on
www.opensubtitles.org
Welcome to our website, if you got more questions feel free to ask them.
Re: Registration confirmation email problem
Posted: Fri Jan 13, 2017 2:49 pm
by SmallBrother
hiccs1234:
Your account needs to be activated first. You should have received an email, in which you need to confirm your registration. Only after that your account is active. Maybe try again to have that confirmation email sent again and follow the activation link in it.
Btw, oss:
User already exists, see user management:
User is not Enabled | Details of user hiccs1234 ID: 4807982
The problem is in the activation...
Re: Registration confirmation email problem
Posted: Fri Jan 13, 2017 6:32 pm
by oss
ok, I didnt check. Now you can login...I activate your registration.
Re: Registration confirmation email problem
Posted: Sat Jan 28, 2017 6:46 pm
by p1097882
Hello,
I have the same issue, did not receive a confirmation email from registering.
Please check username p1097882
Thanks in advance.
PS Forum access is OK.
Re: Registration confirmation email problem
Posted: Sat Jan 28, 2017 9:44 pm
by SmallBrother
I have the same issue, did not receive a confirmation email from registering.
Please check username p1097882
Have you checked the spam folder?
Have you tried to have the confirmation email resent?
Are you using a more or less 'normal' email address (i.e. no 'disposable' service or so)?
For oss/debugging:
User is not Enabled | Details of user p1097882 ID: 4893270
PS Forum access is OK.
Username/password for forum is completely different and separate.
Re: Registration confirmation email problem
Posted: Sun Jan 29, 2017 5:12 am
by oss
I enabled p1097882 on
www.opensubtitles.org
Re: Registration confirmation email problem
Posted: Sun Feb 05, 2017 3:13 pm
by planctus
Hello, tried twice, no confirmation email, nothing in spam, tried also the link to re-send that, received "wrong username" in response.
Always used the same email, gmail account, same for this forum, no problem registering here.
Username
planctus
planctus1
Thanks,
Da.
Re: Registration confirmation email problem
Posted: Sun Feb 05, 2017 3:41 pm
by SmallBrother
Hello, tried twice, no confirmation email, nothing in spam, tried also the link to re-send that, received "wrong username" in response.
Always used the same email, gmail account, same for this forum, no problem registering here.
Username
planctus
planctus1
Thanks,
Da.
Yes, both usernames 'exist' in the system, but are not confirmed.
Just to be clear, in the resend mechanism, you should enter your email address, not your username.
Maybe try again?
Otherwise, I guess you would prefer the username "planctus", without the "1"(?)
Maybe oss can enable it:
User is not Enabled | Details of user planctus ID: 4924699
Re: Registration confirmation email problem
Posted: Sun Feb 05, 2017 4:37 pm
by planctus
Yep, the message was and still is "Wrong e-mail address" when trying to use the resend mechanism.
Anyway, yes, planctus is the one, hope you can fix because i'm in a loop.. :)
Thanks
Re: Registration confirmation email problem
Posted: Sun Feb 05, 2017 7:20 pm
by oss
both are activated now
Re: Registration confirmation email problem
Posted: Sun Feb 05, 2017 7:49 pm
by planctus
nice, thanks a lot ;)
Re: Registration confirmation email problem
Posted: Thu May 14, 2020 2:43 am
by hanna mubee
I have tried many time but not getting confirmation mail. Can you help me?
Username:hanna