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Registration confirmation email problem

Posted: Sun May 25, 2014 1:50 pm
by Dude-007
I'm trying to register a new account, but does not receive the confirmation email.

Very frustrating.

Re: Registration confirmation email problem

Posted: Sun May 25, 2014 1:59 pm
by SimplyTheBOSS
Have you checked your spam folder?
[EDIT]
I checked it out and it seems that you have activated your account?

Re: Registration confirmation email problem

Posted: Sun May 25, 2014 3:13 pm
by Dude-007
Sorry, you are right. Outlook.com marked this mail as "junk". Not sure why ...
All sorted out now, thanks.

Registration impossible

Posted: Tue Aug 12, 2014 12:23 am
by Tedd2011
Dear OpenSubtitles,

I am having a hard time registering into the website. I do not get any confirmation email (gmail account, checked the spam found nothing) and I have tried several different accounts. When i try the " I forgot my password" option, the email is not recognized. I am probably doing something wrong, can you help me out ?

Regards

Tedd2011

Re: Registration impossible

Posted: Tue Aug 12, 2014 1:07 pm
by oss
please try to register again, if no confirmation mail comes, write here your username, I will look on it. Now it seems, your email nor username is not recognised.

TO ALL: if you got problems registering, write here, or mail to me: admin at opensubtitles dot org

thx

Re: Registration impossible

Posted: Tue Aug 12, 2014 10:41 pm
by Tedd2011
username : Kaliar

Re: Registration impossible

Posted: Wed Aug 13, 2014 7:15 am
by oss
Kaliar user is not registered. Please fill out register form and send me PM or write here, so I can look at it. Thank you.

Re: Registration impossible

Posted: Wed Aug 13, 2014 6:11 pm
by Tedd2011
It's working now. Thank you !

Cannot register to opensubtitles.org

Posted: Tue Nov 04, 2014 11:40 pm
by bonifesselol
Hello,

I have tried several time to register to opensubtitles.org without success here : http://www.opensubtitles.org/en/newuser. I am redirected to http://www.opensubtitles.org/en/search ...
Can you help ?

Thanks a lot

Re: Registration impossible

Posted: Wed Nov 05, 2014 4:25 am
by oss
What it means without success ?

After filling all the information, you get some message, or error ? Did you check your (spam) folder ?

Every day are couple of thousands users registering. But I am sure we can solve this problem.

Opensubtitles.org account registration

Posted: Sun Nov 16, 2014 8:49 am
by Bjornir
I created a new account, i receive the mail, i click on the link in the mail, the page says "e-mail confirmed, you can log in", i proceed, but it says the mail is not confirmed... I tried resending the mail, same thing...
Sorry if this the wrong place to post, i didn't find a support board.

Re: Registration impossible

Posted: Sun Nov 16, 2014 1:40 pm
by oss
What is your email, and when you register ?

registration problem

Posted: Sun Nov 16, 2014 10:15 pm
by cvdh1965
Dear reader,
I am trying to get my regestration working.
today november 16 it seems not to be possible.
I have confirmed my registraton. Anawer after login is an authorization failure
Login name cvdh1965

Best regards

Re: Registration impossible

Posted: Sun Nov 16, 2014 11:21 pm
by SimplyTheBOSS
Strange, I tested it and it worked correctly for me.

Re: Registration impossible

Posted: Tue Nov 18, 2014 5:36 pm
by oss
cvdh1965 was not enabled (not confirmed email), so you are enabled.

The problem is, when you register, only LAST mail is valid. When you send 10 confirmation mails, only LAST mail is valid, others will give you error.