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kloro
Posts: 1
Joined: Wed Jun 18, 2025 11:23 pm

no longer able to download subtitles

Wed Jun 18, 2025 11:25 pm

about a month ago my smplayer app was no longer able to download subtitles. i'm running the flatpak version. my os is debian 12 linux.

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oss
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Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: no longer able to download subtitles

Thu Jun 19, 2025 9:26 am

you send me this question also to email. without further debug data is hard to find out what is going on

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mrtinkles
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Re: no longer able to download subtitles

Fri Jun 20, 2025 2:14 am

Just a bit of feedback.

Checked SMPlayer on Debian 12 (Bookworm), with the latest revision from the repository, Version: 24.5.0 (revision 10277).
When trying to download subtitles, repeatedly throws the error message:

Image

Also tried SMPlayer via appimage on the same box, with the latest Version 25.6.0. Produces the same error message.

It does seem to run though on previous Debian version. Tested on an older box with a downrev version of SMPlayer 21.10.0 (Revision 10000) running on LMDE (Debian 11 Bullseye). Downloaded the subtitles without a problem.

On a Windows box (10 LTSC) with SMPlayer Version 24.5.0, downloading subtitle files over multiple attempts, the file contents were empty with the exception of:

1
00:00:00,001 --> 04:00:00,002
Become OpenSubtitles.org VIP member
to get subtitles -> osdb.link/vip

Updated SMPlayer to current Version: 25.6.0 (revision 10369) (64-bit), and all is happy now.

Hope this helps a bit in troubleshooting.

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oss
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Posts: 6199
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Re: no longer able to download subtitles

Fri Jun 20, 2025 10:25 am

thanks for feedback, that is helpful. first link (403 forbidden) - it seems like link is either expired or other problem. It should work, if possible try again, copy and paste that URL to browser if it works and let me know - there can be user-agent blocked.

older 24x version seems using older opensubtitles.org API, when you are not VIP, you will get that message to become VIP member.

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