API 401 and weird download limits

[mrreku]

Dear All,
I've been a long time opensubtitle registered user that usually leverage API calls and / or Filebot to handle srt downloads.
Since yesterday I noticed constant logs referring to "401 Unauthorized" and being unable to find and download any srt.
I got suspicious and I pulled the stats of my account which revealed weird client_download_quota and client_24h_download limit:

limit_check_by = user_ip
global_24h_download_limit = 200
client_ip = ***.***.***.***
client_24h_download_count = 2
client_download_quota = 999999999
client_24h_download_limit = 999999999

This stats are pulled from filebot but I am pretty sure there is nothing wrong with it.
Any idea if the two things are related and what might be the cause?
-Thanks

[mrreku]

Also, since yesterday I bought a VIP subscription but I still get the weird quota and limits:

Code: Select all

user_id: 3158503 global_24h_download_limit: 200 client_ip: ***.***.***.*** client_24h_download_count: 0 client_download_quota: 999999999 client_24h_download_limit: 999999999

Keep in mind that I believe filebot I am using is till leveraging the XML-RPC API.

Any help on this would be much appreciated.
-Thanks

[oss]

hi

please contact us via https://www.opensubtitles.org/contact-us and copy this text. Also I can not see you have VIP on opensubtitles.org ?

[nunovilhenasantos]

The same thing is happening with OpenSubtitles Uploader, I think there is a backend problem, or they are making some changes in the backend.

And, I think this has been happening for a week.

Thanks in advanced.

Nuno Vilhena Santos

[oss]

it should be fixed, we are moving servers, session path was wrongly set.

try now please

[nunovilhenasantos]

Hi, guys,

Thanks for the hard work...

Tested with both Filebot and Opensubtitles Uploader, and it was a smooth sailing.

So far so good.

Thanks again.

Nuno Vilhena Santos