vdrover
Posts: 1
Joined: Tue Jan 23, 2024 3:46 pm

cannot import account from .org

Tue Jan 23, 2024 3:50 pm

I've attempted the import process twice. Each time I get the "import successful" and "check email" message, but my email never arrives.

I created a new account (the one I'm using now) with a different email address, just to write this new topic, but I need to import my VIP account from my .org with my original email address.

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oss
Site Admin
Posts: 5915
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: cannot import account from .org

Sat Jan 27, 2024 8:25 pm

always use "Contact us" bellow - so write us message and we will respond. This is completely wrong area to write this...

linnea2
Posts: 1
Joined: Fri May 10, 2024 8:52 am

Re: cannot import account from .org

Fri May 10, 2024 8:59 am

Could you please provide further details about the steps you followed during the import process?

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Funchalense
Site Admin
Posts: 897
Joined: Sun Aug 03, 2014 8:09 pm

Re: cannot import account from .org

Fri May 10, 2024 3:33 pm

Could you please provide further details about the steps you followed during the import process?
Click on this link :
https://www.opensubtitles.com/en/users/import

Enter the email used on opensubtitles.org.
Click on the captcha, and then on submit.
You will then receive a link that will allow you to set your password.
Sometimes the email with the link go to spam folder, so check the spam folder.


To finish the process, click on the link you will receive by email, and create a new password.

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