cannot import account from .org

[vdrover]

I've attempted the import process twice. Each time I get the "import successful" and "check email" message, but my email never arrives.

I created a new account (the one I'm using now) with a different email address, just to write this new topic, but I need to import my VIP account from my .org with my original email address.

[oss]

always use "Contact us" bellow - so write us message and we will respond. This is completely wrong area to write this...

[linnea2]

Could you please provide further details about the steps you followed during the import process?

[Funchalense]

Could you please provide further details about the steps you followed during the import process?

Click on this link :
https://www.opensubtitles.com/en/users/import

Enter the email used on opensubtitles.org.
Click on the captcha, and then on submit.
You will then receive a link that will allow you to set your password.
Sometimes the email with the link go to spam folder, so check the spam folder.


To finish the process, click on the link you will receive by email, and create a new password.