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commando
Posts: 2
Joined: Sat Mar 09, 2019 7:08 am

subtitles not downloading correctly

Sat Mar 09, 2019 7:30 am

I've been using this site for a long time but, this is the first time that the following error has happened.

When I try to download a subtitle, I end up with two files instead of one proper file:

example.zip
example.zip.part

I use the latest firefox and win8.1. Everything was working fine yesterday and other subtitle sites are still working fine today.

Thank you.

User avatar
SimplyTheBOSS
Site Admin
Posts: 1326
Joined: Mon Feb 01, 2010 3:02 pm
Location: Finland

Re: subtitles not downloading correctly

Sat Mar 09, 2019 10:25 am

I've already reported this issue to OS yesterday, now we just have to wait.
Image

TifKag_01
Posts: 1
Joined: Sat Mar 09, 2019 1:57 pm

Re: subtitles not downloading correctly

Sat Mar 09, 2019 2:10 pm

Also problems with Firefox.

I don't get 2 files, but all files i download are 0 Bytes.

Tried IE & Chrome, no problems.

emf
Posts: 6
Joined: Sun Jul 15, 2018 1:59 pm

Re: subtitles not downloading correctly

Sun Mar 10, 2019 2:24 am

When I open the page:

https://www.opensubtitles.org/en/subtit ... art-one-en

and click Download,,the zip file is empty. Is the issue related with the Firefox addon that I am asked to download?

User avatar
SimplyTheBOSS
Site Admin
Posts: 1326
Joined: Mon Feb 01, 2010 3:02 pm
Location: Finland

Re: subtitles not downloading correctly

Mon Mar 11, 2019 8:29 am

Here you'll find a solution to this issue:
https://forum.opensubtitles.org/viewtop ... =1&t=16744
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