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Posts: 21
Joined: Thu Sep 24, 2015 10:41 pm

403 error downloading subtitle

Mon Jun 05, 2017 8:22 pm

One of my users is getting a 403 when downloading this subtitle ... 1953339796
I can download it just fine with my app.

This is the subtitle info
[MatchedBy=fulltext, IDSubMovieFile=0, MovieHash=0, MovieByteSize=0, MovieTimeMS=0, IDSubtitleFile=1953339796, SubFileName=House of Cards S01E07 WEBRip 720p H.264, SubActualCD=1, SubSize=59632, SubHash=e85aae8993e93337d6364b426a35090a, IDSubtitle=4796199, UserID=1478290, SubLanguageID=eng, SubFormat=srt, SubSumCD=1, SubAuthorComment=, SubAddDate=2013-02-04 21:01:06, SubBad=0.0, SubRating=7.5, SubDownloadsCnt=66239, MovieReleaseName=House of Cards S01E07 WEBRip 720p H.264 AAC.2.0-BTN, IDMovie=145400, IDMovieImdb=2311926, MovieName="House of Cards" Chapter 7, MovieNameEng=, MovieYear=2013, MovieImdbRating=8.3, ISO639=en, LanguageName=English, SubComments=0, UserRank=gold member, SeriesSeason=1, SeriesEpisode=7, MovieKind=episode, SubDownloadLink=, ZipDownloadLink=, SubtitlesLink=]

They are logged into opensubtitles through my app.

I managed to get logs from them and this is what the returned html looks like:

Response body <!DOCTYPE html>
<!--[if lt IE 7]> <html class="no-js ie6 oldie" lang="en-US"> <![endif]-->
<!--[if IE 7]> <html class="no-js ie7 oldie" lang="en-US"> <![endif]-->
<!--[if IE 8]> <html class="no-js ie8 oldie" lang="en-US"> <![endif]-->
<!--[if gt IE 8]><!--> <html class="no-js" lang="en-US"> <!--<![endif]-->
<title>Attention Required! | Cloudflare</title>

<meta charset="UTF-8" />
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<meta http-equiv="X-UA-Compatible" content="IE=Edge,chrome=1" />
<meta name="robots" content="noindex, nofollow" />
<meta name="viewport" content="width=device-width,initial-scale=1,maximum-scale=1" />
<link rel="stylesheet" id="cf_styles-css" href="/cdn-cgi/styles/cf.errors.css" type="text/css" media="screen,projection" />
<!--[if lt IE 9]><link rel="stylesheet" id='cf_styles-ie-css' href="/cdn-cgi/styles/" type="text/css" media="screen,projection" /><![endif]-->
<style type="text/css">body{margin:0;padding:0}</style>
<!--[if lte IE 9]><script type="text/javascript" src="/cdn-cgi/scripts/jquery.min.js"></script><![endif]-->
<!--[if gte IE 10]><!--><script type="text/javascript" src="/cdn-cgi/scripts/zepto.min.js"></script><!--<![endif]-->
<script type="text/javascript" src="/cdn-cgi/scripts/cf.common.js"></script>

<div id="cf-wrapper">
<div class="cf-alert cf-alert-error cf-cookie-error" id="cookie-alert" data-translate="enable_cookies">Please enable cookies.</div>
<div id="cf-error-details" class="cf-error-details-wrapper">
<div class="cf-wrapper cf-header cf-error-overview">
<h1 data-translate="challenge_headline">One more step</h1>
<h2 class="cf-subheadline"><span data-translate="complete_sec_check">Please complete the security check to access</span></h2>
</div><!-- /.header -->

<div class="cf-section cf-highlight cf-captcha-container">
<div class="cf-wrapper">
<div class="cf-columns two">
<div class="cf-column">

<div class="cf-highlight-inverse cf-form-stacked">
<form class="challenge-form" id="challenge-form" action="/cdn-cgi/l/chk_captcha" method="get">
<script type="text/javascript" src="/cdn-cgi/scripts/cf.challenge.js" data-type="normal" data-ray="36a50c5606d90ce3" async data-sitekey="6LfBixYUAAAAABhdHynFUIMA_sa4s-XsJvnjtgB0"></script>
<div class="g-recaptcha"></div>
<noscript id="cf-captcha-bookmark" class="cf-captcha-info">
<div><div style="width: 302px">
<iframe src="" frameborder="0" scrolling="no" style="width: 302px; height:422px; border-style: none;"></iframe>
<div style="width: 300px; border-style: none; bottom: 12px; left: 25px; margin: 0px; padding: 0px; right: 25px; background: #f9f9f9; border: 1px solid #c1c1c1; border-radius: 3px;">
<textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response" style="width: 250px; height: 40px; border: 1px solid #c1c1c1; margin: 10px 25px; padding: 0px; resize: none;"></textarea>
<input type="submit" value="Submit"></input>


User avatar
Site Admin
Posts: 4455
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: 403 error downloading subtitle

Tue Jun 06, 2017 1:27 pm


yes, it is banned on cloudflare. what is his ip ? Send me PM...

Posts: 21
Joined: Thu Sep 24, 2015 10:41 pm

Re: 403 error downloading subtitle

Tue Jun 06, 2017 4:52 pm

Will ask the user and PM you.

Posts: 1
Joined: Fri Jul 14, 2017 8:08 am
Contact: Website

Re: 403 error downloading subtitle

Mon Aug 21, 2017 8:01 am

I was also getting the same problem while downloading.:(

User avatar
Site Admin
Posts: 4455
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: 403 error downloading subtitle

Mon Aug 21, 2017 12:17 pm

if some problem, have to describe it. and also you can contact me with details and your IP address. so i can check

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