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eduo
Posts: 716
Joined: Sat Feb 10, 2007 1:40 am
Location: Information Technology
Contact: ICQ Website Yahoo Messenger

Re: 500 -Internal server error Again....

Sun May 10, 2009 9:15 pm

:( :!: :oops: :cry: :shock: I faced the internal server error message for most of the time,
consider 9/10 trying ,refresh or any attempt to get through. Is there any way to avoid this? Pls advise...
:idea: :( Loyal fan from Qatar.
:P :lol: :o :) :D :?
So.Was there any emoticon you didn't include? :)

The errors seem to have disappeared since yesterday. Did you get any today?
http://eduo.info/
[url=http://eduo.info/soleol/]OpenSubtitles from your desktop: SolEol for Mac/Windows/Linux[/url]
[url=http://forums.plexapp.com/index.php?showtopic=325&st=0&p=2480&#entry2480]My current episode processing work flow[/url].

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oss
Site Admin
Posts: 5230
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Mon May 11, 2009 2:48 pm

we got some problems with connecting to DB server.

Code: Select all

error: 2013: Lost connection to MySQL server at 'reading initial communication packet', system error: 54
thats the error we are getting. anyway, still trying improve the service

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oss
Site Admin
Posts: 5230
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

[ADMIN] 500 and 503 errors

Wed May 13, 2009 9:02 pm

Hi,

I know site is almost unusable now. I am really sorry for that, but I am doing what I can. Basically we are facing to these problems:

1. for some unknown reason we got some connection errors to CACHE database server, resources:
http://forums.mysql.com/read.php?20,262042,262042#REPLY
http://bugs.mysql.com/bug.php?id=28359
(I increased connect_timeout...)

2. sometimes I get this error, when connecting to DB server:
CANNOT CONNECT TO DB: error: 0:
(that means it got error no. "0" and there is no description.)

We are working on fixing that, server without this cache is really slow, so I will temporary move cache to main db server.

Also I set up Slave DB (I mean DanGer set it up), but there are going some SQL queries already.

I am really sorry, but I am doing what I can :( (2am right now here).

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eduo
Posts: 716
Joined: Sat Feb 10, 2007 1:40 am
Location: Information Technology
Contact: ICQ Website Yahoo Messenger

Wed May 13, 2009 9:40 pm

Ren Tor?

We now know Danger's full name, by the way ;)

So, the errors you're getting are connecting to MySQL? Ouch. That can't be avoided easily, then.

Any specific routine where this is happening more often?
http://eduo.info/
[url=http://eduo.info/soleol/]OpenSubtitles from your desktop: SolEol for Mac/Windows/Linux[/url]
[url=http://forums.plexapp.com/index.php?showtopic=325&st=0&p=2480&#entry2480]My current episode processing work flow[/url].

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oss
Site Admin
Posts: 5230
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Contact: Website

Wed May 13, 2009 9:49 pm

I switched cache server to main database server, problem is slave is not working properly now, so I wrote danger to fix it. I put to slave server only suggest (when searching on website) and search1 (mysql search) - for example you dont specify any moviename and you want only "cd1 uploaded yesterday srt" for example...

Now it seems server is more stable and performing quite well, at least I see in the log only some connecting errors - only one error every 5 seconds :)

Now I will go sleep, continuing today morning...

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oss
Site Admin
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Contact: Website

[ADMIN] XML-RPC temporary off

Fri May 15, 2009 7:07 pm

it seems nothing doesnt help, at least, I will try to turn off xml-rpc (webservice). We will see, if it helps at least to web users.

I ordered next web server, I will hope it will hope, now loads are around 30 for webservers, which is really bad, and I think all those 500 and 503 are caused by high load.

Please be patient, this is temporary.

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eduo
Posts: 716
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Fri May 15, 2009 9:18 pm

This is a shame. I was hoping only some problematic services would be disabled but disabling all the API is a bad sign.

What a shame.
http://eduo.info/
[url=http://eduo.info/soleol/]OpenSubtitles from your desktop: SolEol for Mac/Windows/Linux[/url]
[url=http://forums.plexapp.com/index.php?showtopic=325&st=0&p=2480&#entry2480]My current episode processing work flow[/url].

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oss
Site Admin
Posts: 5230
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Sat May 16, 2009 5:45 am

yes it is a shame. What you would like to disable ? SearchSubtitles and UploadSubtitles ? Or some other service, which is not used so much ?

I can enable it, but as we can see, website and xmlrpc is not usable at all. I read you wrote it is better to have at least one service working (website), than 2 not working (website and xmlrpc). Should I disable website and XMLRPC working ?

This solution is temporary. We ordered next server, 2 CPUs, 8 cores, I hope it helps.

What about your help with servers ? I want try it with ads, if it works, we can continue on some smaller parts (suggestions and so on)

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eduo
Posts: 716
Joined: Sat Feb 10, 2007 1:40 am
Location: Information Technology
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Sat May 16, 2009 11:55 am

yes it is a shame. What you would like to disable ? SearchSubtitles and UploadSubtitles ? Or some other service, which is not used so much ?

I can enable it, but as we can see, website and xmlrpc is not usable at all. I read you wrote it is better to have at least one service working (website), than 2 not working (website and xmlrpc). Should I disable website and XMLRPC working ?

This solution is temporary. We ordered next server, 2 CPUs, 8 cores, I hope it helps.

What about your help with servers ? I want try it with ads, if it works, we can continue on some smaller parts (suggestions and so on)
I offered sharing hosting, this is Bandwidth and disk. I don't think this can be done for ads.

I understand your choice of stopping the API, since it's the non-paying part of the site. I just say it's a shame. I still think the API and the Web should be separate. More than half the activity is in the API now, so stopping it will have an impact on users, but usage will definitively go down.

I will not put ads in my webpages. I'm not sure if that was the proposal but my webpage is a personal blog and advertising has no place in it.
http://eduo.info/
[url=http://eduo.info/soleol/]OpenSubtitles from your desktop: SolEol for Mac/Windows/Linux[/url]
[url=http://forums.plexapp.com/index.php?showtopic=325&st=0&p=2480&#entry2480]My current episode processing work flow[/url].

Christofer
Posts: 7
Joined: Tue Apr 01, 2008 5:25 pm

Sat May 16, 2009 1:29 pm

I'm still getting "500 - Internal Server Error" today but maybe not as frequent as before. So XML-RPC isn't the only cause. I'm willing to help out as I think the service is great and like many others I relie on it.

The forums are always fast, are they hosted on a different server?

Exhibit_dk
Posts: 33
Joined: Wed Apr 18, 2007 3:06 pm
Location: Copenhagen, Denmark
Contact: Yahoo Messenger

same error

Sat May 16, 2009 2:34 pm

Hiya

I have same error. Haven't been able to use this site nor subdownloader2 - Know youre working hard :? - Is this still an error your end or should I look at my settings :?:
Exhibit_dk

That which we persist in doing becomes easier, not that the task itself has become easier, but that our ability to perform it has improved.
- Ralph Waldo Emerson US essayist & poet (1803 - 1882)

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oss
Site Admin
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Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Sat May 16, 2009 3:14 pm

forum is on different server.

I dont know what is wrong, I turned off XMLRPC, but I still have load 20 on 3 webservers. And they are quite powerful servers:

Code: Select all

CPU: Intel(R) Xeon(R) CPU E5320 @ 1.86GHz (1861.92-MHz K8-class CPU) Origin = "GenuineIntel" Id = 0x6f7 Stepping = 7 usable memory = 8582840320 (8185 MB) FreeBSD/SMP: Multiprocessor System Detected: 8 CPUs runnnig @ FreeBSD 7.2-RELEASE
I hope, when there will be other server online, it will be much better.

Exhibit_dk: that means all programs can not work, coz they use XML-RPC.

eduo: it means hosting files - subtitles, right ? You can run there php, no database ?

User avatar
eduo
Posts: 716
Joined: Sat Feb 10, 2007 1:40 am
Location: Information Technology
Contact: ICQ Website Yahoo Messenger

Sat May 16, 2009 5:48 pm

eduo: it means hosting files - subtitles, right ? You can run there php, no database ?
You tell me what you need. we'll see about providing help with it. I can create a subdomain in eduo.info to host files. I can use PHP and MySQL. What requirements do you have?
http://eduo.info/
[url=http://eduo.info/soleol/]OpenSubtitles from your desktop: SolEol for Mac/Windows/Linux[/url]
[url=http://forums.plexapp.com/index.php?showtopic=325&st=0&p=2480&#entry2480]My current episode processing work flow[/url].

mataka80
Posts: 10
Joined: Wed Mar 11, 2009 9:04 pm

Sun May 17, 2009 5:16 pm

I switched cache server to main database server, problem is slave is not working properly now, so I wrote danger to fix it. I put to slave server only suggest (when searching on website) and search1 (mysql search) - for example you dont specify any moviename and you want only "cd1 uploaded yesterday srt" for example...

Now it seems server is more stable and performing quite well, at least I see in the log only some connecting errors - only one error every 5 seconds :)

Now I will go sleep, continuing today morning...
Just wondering are you using new db connection for every request or pooling db connections. Maybe pooling might help if you don't do that already?

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eduo
Posts: 716
Joined: Sat Feb 10, 2007 1:40 am
Location: Information Technology
Contact: ICQ Website Yahoo Messenger

Sun May 17, 2009 8:05 pm

eduo: it means hosting files - subtitles, right ? You can run there php, no database ?
You tell me what you need. we'll see about providing help with it. I can create a subdomain in eduo.info to host files. I can use PHP and MySQL. What requirements do you have?
I haven't received anything about this. Anything else I can do to help?
http://eduo.info/
[url=http://eduo.info/soleol/]OpenSubtitles from your desktop: SolEol for Mac/Windows/Linux[/url]
[url=http://forums.plexapp.com/index.php?showtopic=325&st=0&p=2480&#entry2480]My current episode processing work flow[/url].

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