OneNationAbove
Posts: 2
Joined: Sun Jun 19, 2016 10:56 am

FlixTools stopped working.

Sun Jun 19, 2016 11:01 am

FlixTools always did a great job at finding all kinds of subtitles, until today.

It's unable to find a single subtitle, it doesn't matter how much I reinstall, empty my cache, change DNS settings, etc...

It's strange, because yesterday it still worked perfectly, I didn't do anything after downloading my last sub, this morning I tried it and nothing happened.

Anyone has an idea what might've gone wrong here?

Esmoreit
Posts: 1
Joined: Sun Jun 19, 2016 7:57 pm

Re: FlixTools stopped working.

Sun Jun 19, 2016 7:59 pm

Same problem here. Flixtool doens't work anymore. Doesn't matter what movie i try, or which language i select.
Anyone same problem?

OneNationAbove
Posts: 2
Joined: Sun Jun 19, 2016 10:56 am

Re: FlixTools stopped working.

Mon Jun 20, 2016 12:12 pm

It's back to normal again, there was a bug with the OS responds.

It would be a shame to miss this program, I like everything about it!

MarcoTC
Subtitles Admin
Posts: 44
Joined: Sat Jun 13, 2015 5:15 am

Re: FlixTools stopped working.

Mon Jun 20, 2016 8:20 pm

Yes, sorry about catching it way too late. It was fathers day here and I wasn't working yesterday.
The fastest way to let me know about any problems is sending a quick email to [email protected]

Everything should be back to normal. :)

User avatar
oss
Site Admin
Posts: 4642
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: FlixTools stopped working.

Mon Jun 20, 2016 11:07 pm

yup, we fixed it.

papaia
Posts: 1
Joined: Thu Jun 23, 2016 3:35 pm

Re: FlixTools stopped working.

Thu Jun 23, 2016 3:46 pm

Hmmm - June 23rd - v1.2.1 (75) installed after a complete removal and cleanup of environment afterwards, for the previous version. Subtitles are being identified properly, but the "save subtitle" function is still not working (and the "subtitles saved" show 0, in the bottom status line). Any ideas?

MarcoTC
Subtitles Admin
Posts: 44
Joined: Sat Jun 13, 2015 5:15 am

Re: FlixTools stopped working.

Thu Jun 23, 2016 8:45 pm

That happens when your IP (or the userid you logged in with) hits the Opensubtitles 24hrs download limit.

We're almost ready with V2 that has a much better indication for this when things like this happen.

carlosbf
Posts: 1
Joined: Fri Jul 08, 2016 9:39 am

Re: FlixTools stopped working.

Fri Jul 08, 2016 9:45 am

Hi, FlixTools stopped working for me too. It was working fine until yesterday. When i drop any file it just says "Queued, waiting..." and never download the subs. Reinstalling doesn't help either.

Any help?

Thx

User avatar
oss
Site Admin
Posts: 4642
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: FlixTools stopped working.

Fri Jul 08, 2016 10:03 am

we got problem with SSL certificate, turn off SSL support in preferences for temporary fix. SSL will be fixed today

User avatar
oss
Site Admin
Posts: 4642
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: FlixTools stopped working.

Fri Jul 08, 2016 7:51 pm

SSL is fixed, Flixtools should work again

melimelo
Posts: 3
Joined: Wed Oct 12, 2016 3:20 pm

Re: FlixTools stopped working.

Wed Oct 12, 2016 3:24 pm

Hi, same here, flixtools just stopped working!

It says "queued, waiting to be processed" and nothing's happening!!

What do i need to do to fix it?

Thanks!

User avatar
oss
Site Admin
Posts: 4642
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: FlixTools stopped working.

Wed Oct 12, 2016 4:49 pm

works here. i believe it was short downtime. try now please

melimelo
Posts: 3
Joined: Wed Oct 12, 2016 3:20 pm

Re: FlixTools stopped working.

Wed Oct 12, 2016 5:00 pm

It's still the same message here... nothing's happening!

melimelo
Posts: 3
Joined: Wed Oct 12, 2016 3:20 pm

Re: FlixTools stopped working.

Wed Oct 12, 2016 5:05 pm

It also says "connecting...." on the red dot (rigth bottom corner of the flixtools window), if that can help!

MarcoTC
Subtitles Admin
Posts: 44
Joined: Sat Jun 13, 2015 5:15 am

Re: FlixTools stopped working.

Wed Oct 12, 2016 11:57 pm

Hi,

Strange because I don't see any issues.

Can you make sure you're using the the latest FlixTools version? (and not the older 'SubFlix' because that one is no longer supported)

The download link for FlixTools is: http://www.flixtools.com/download/FlixTools.dmg

edit: It indeed ended up to be an older version that was no longer supported. This normally doesn't happen but in this case, it was the old SubFlix and support for SubFlix has stopped.
For others that encounter any issues, we're here to help but please make sure you're using the latest version. (See link above)

Return to “Open Subtitles FlixTools Support Forum”

Who is online

Users browsing this forum: No registered users and 6 guests