I am VIP member, but still limited to 50 downloads

[BenjJax]

I paid for VIP so I could get these subs but I keep getting this message

Subs I am after
https://www.opensubtitles.org/en/ssearc ... ovie-42163

The message I get


It says if I become VIP I get, I am not after a 1000 subs
Higher download limits - 1000 subtitles/24 hours - useful when using programs such as media centers (but no abusing!)

I just want the 9 Seasons of Perry Mason thanks

Regards BenjJax

[SmallBrother]

All 9 seasons of Perry Mason in English is around 600 subtitles, so you should be able to get those as VIP.
Maybe you have downloaded other subs, so you are over the 1000 limit?

Otherwise, the download counter is reset every 24 hours, and you are VIP only since yesterday night. Maybe the problem lays in there.
So would you mind trying again tomorrow?
If still the same problem, let us know.

[BenjJax]

I have not got any subs for a while now, the reason I wanted these subs is for a friend who can't hear properly, regarding the download of subs can I as a VIP download S01 in one go or do I have to download as single file for each one.

And I just tried S01 again and got same error there is only 39 episodes for S01
thanks BenjJax

[SmallBrother]

Just to be clear: the limit doesn't depend on the number of episodes, but on the number of subtitles (which is usually much more).

Anyway, as VIP you should be able to download the whole season in one go. I think there is something wrong and The Supreme Admin (Oss) will have to look into it.

Please write a message using the "Contact Us" form ( https://www.opensubtitles.org/en/contact ) and describe in short your problem. You can link to this topic ( https://forum.opensubtitles.org/viewtopic.php?t=18163 ) as well. Make sure you include your user name (BenjJax) or your user ID (4926011).