BenjJax
Posts: 2
Joined: Mon Feb 13, 2023 1:24 am

I am VIP member, but still limited to 50 downloads

Mon Feb 13, 2023 1:33 am

I paid for VIP so I could get these subs but I keep getting this message

Subs I am after
https://www.opensubtitles.org/en/ssearc ... ovie-42163

The message I get
Image

It says if I become VIP I get, I am not after a 1000 subs
Higher download limits - 1000 subtitles/24 hours - useful when using programs such as media centers (but no abusing!)

I just want the 9 Seasons of Perry Mason thanks

Regards BenjJax
Last edited by SmallBrother on Tue Feb 14, 2023 10:42 am, edited 2 times in total.
Reason: Changed the title/subject to better reflect the contents

User avatar
SmallBrother
Site Admin
Posts: 3724
Joined: Sun Mar 04, 2012 12:59 pm
Location: Somewhere on this globe

Re: I am VIP member, but still limited to 50 downloads

Mon Feb 13, 2023 1:56 pm

All 9 seasons of Perry Mason in English is around 600 subtitles, so you should be able to get those as VIP.
Maybe you have downloaded other subs, so you are over the 1000 limit?

Otherwise, the download counter is reset every 24 hours, and you are VIP only since yesterday night. Maybe the problem lays in there.
So would you mind trying again tomorrow?
If still the same problem, let us know.
Nowadays a VPN is a must for everyone. A VPN allows you safe surfing and protects you against spying governments and companies.
I advise AirVPN - from € 2,75 per month. Click the below banner for more info.


Image

BenjJax
Posts: 2
Joined: Mon Feb 13, 2023 1:24 am

Re: I am VIP member, but still limited to 50 downloads

Tue Feb 14, 2023 2:59 am

I have not got any subs for a while now, the reason I wanted these subs is for a friend who can't hear properly, regarding the download of subs can I as a VIP download S01 in one go or do I have to download as single file for each one.

And I just tried S01 again and got same error there is only 39 episodes for S01
thanks BenjJax

User avatar
SmallBrother
Site Admin
Posts: 3724
Joined: Sun Mar 04, 2012 12:59 pm
Location: Somewhere on this globe

Re: I am VIP member, but still limited to 50 downloads

Tue Feb 14, 2023 10:52 am

Just to be clear: the limit doesn't depend on the number of episodes, but on the number of subtitles (which is usually much more).

Anyway, as VIP you should be able to download the whole season in one go. I think there is something wrong and The Supreme Admin (Oss) will have to look into it.

Please write a message using the "Contact Us" form ( https://www.opensubtitles.org/en/contact ) and describe in short your problem. You can link to this topic ( https://forum.opensubtitles.org/viewtopic.php?t=18163 ) as well. Make sure you include your user name (BenjJax) or your user ID (4926011).
Nowadays a VPN is a must for everyone. A VPN allows you safe surfing and protects you against spying governments and companies.
I advise AirVPN - from € 2,75 per month. Click the below banner for more info.


Image

Return to “Open Subtitles FlixTools Support Forum”

Who is online

Users browsing this forum: No registered users and 16 guests