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Strange subtitle problem with cinemaHD
Posted: Sat May 16, 2020 6:26 pm
by Ololiuqui
Hey all,
Been having no problems lately until today when i was gonna watch a movie. Instead of showing sub for the movie it just listed like hundreds of different movies?
https://ibb.co/8cYLHYx
https://ibb.co/t8n1wXp
Someone know what happend?
Re: Strange subtitle problem with cinemaHD
Posted: Sun May 17, 2020 4:35 am
by oss
it is wrong moviehashes added to some video files. Can you tell us moviehash of the file ?
Re: Strange subtitle problem with cinemaHD
Posted: Sun May 17, 2020 12:07 pm
by Ololiuqui
I have tried about every movie in the popular tab, everyone shows the same subtitles.
Its strange cus it worked flawless then nothing works anymore
Re: Strange subtitle problem with cinemaHD
Posted: Tue May 19, 2020 11:05 am
by oss
send again screenshot if possible. everything should work. which movie also you searching subtitles for ?
Re: Strange subtitle problem with cinemaHD
Posted: Thu May 21, 2020 11:22 am
by Ololiuqui
send again screenshot if possible. everything should work. which movie also you searching subtitles for ?
Tried yesterday, still the same problem. Every single movie gives the same subtitles.
https://ibb.co/0nXGysg
https://ibb.co/Ky4ycFj
Or am i doing something wrong? I mean, it worked for weeks til some days ago when i get the same automatic search results for every single movie
Re: Strange subtitle problem with cinemaHD
Posted: Sat May 23, 2020 4:29 am
by oss
you are not doing anything wrong. there can be numerous reasons for this, but we need more detailed log. The best is send request and response, because we are not sure, if this is caused by FULL TEXT problem, or movie hashes. Contact developers of Cinema HD (if you can not send us that log) and we can look into it after.
When you change language to English (language of subtitles), the problem is same or it works there ?