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pandajack
Posts: 1
Joined: Mon Nov 25, 2024 8:07 pm

VIP and Bazaar

Mon Nov 25, 2024 8:12 pm

I just purchased VIP status with bitcon. I got the email saying I was now VIP.
Bazaar still says PaymentRequired. The refresh button does nothing.
I did configure the provider as VIP = yes.

I tried to remove and re-add the provider.

Am I missing a step?

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oss
Site Admin
Posts: 6066
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: VIP and Bazaar

Mon Nov 25, 2024 10:04 pm

Hi,

it should work, specially if you work with "opensubtitles" provider, but also (prefered) opensubtitlescom provider should work.

Try again please. If nothing works, please send us bazaar log

[email protected]
Posts: 7
Joined: Fri Dec 06, 2024 10:06 pm

Re: VIP and Bazaar

Fri Dec 06, 2024 11:00 pm

I too am using VIP with Bazarr and I don't see how to name the providers as "opensubtitles" or opensubtitlescom.

It is only possible to choose from the drop down and that includes 'opensubtitles.com' and 'opensubtitles.org' which mentions that it only works with VIP.

In another place: found after noticing there was a system error - 'configuration error' noted for opensubtitlescom (correct name form too)

I googled that error and it suggested not using an email address as a user name (which I do)

Hope that info helps

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oss
Site Admin
Posts: 6066
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: VIP and Bazaar

Sat Dec 07, 2024 2:49 pm

we are not using bazaar ourselves, it is good they call services now properly. So, to repeat, always use username, and password for corresponding service and YES, opensubtitles.org works JUST with VIP - you must be VIP user to use it. opensubtitles.com also works for free accounts. As said, we want people move from old API opensubtitles.org to the new one.

[email protected]
Posts: 7
Joined: Fri Dec 06, 2024 10:06 pm

Re: VIP and Bazaar

Sat Dec 07, 2024 5:17 pm

For the newbie - how, "As said, we want people move from old API opensubtitles.org to the new one."?

The new one being opensubtitles.com I assume. I have both as providers in Bazarr so I would assume it will use one or the other. Also the VIP status should work automatically for both, or is there some system of transfer I should use?

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scooby007
Site Admin
Posts: 876
Joined: Thu Mar 05, 2009 10:49 pm
Location: Scandalous

Re: VIP and Bazaar

Sun Dec 08, 2024 3:52 pm

.org extension is end of life and old technology. You need VIP to use that extension.
.com extensions are still available for free users without VIP.

If your program supports both extensions and you are VIP, then it doesn't matter which version of the extension you use.
Some programs are only able to use .org extension. These programs aren't designed by us, so we can't control what those developers do.

If you want your username to be changed here (forum), maybe we can do that, too.
Hope that answers your question.
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os_dev
Posts: 220
Joined: Wed Oct 17, 2018 3:42 pm

Re: VIP and Bazaar

Mon Dec 09, 2024 11:01 am

Also the VIP status should work automatically for both, or is there some system of transfer I should use?
Yes there are links to fix the missing status or wrong download counter in the user profile https://www.opensubtitles.com/en/users/profile

but I took care of it for your account, you are VIP on both sites now

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