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lomofreak
Posts: 2
Joined: Wed Feb 08, 2023 1:46 pm

password forgotten - no email sent

Wed Feb 08, 2023 1:50 pm

Hello, I'd like to renew my password, since I forgot the old one. But no email is getting sent to me. User-name: lomofreak

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oss
Site Admin
Posts: 5879
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: password forgotten - no email sent

Wed Feb 08, 2023 2:34 pm

Hi, contact me using https://www.opensubtitles.org/contact-us and I will take care of it.

lomofreak
Posts: 2
Joined: Wed Feb 08, 2023 1:46 pm

Re: password forgotten - no email sent

Wed Feb 08, 2023 3:54 pm

Thank you! I'd love to do that, but after typing in my email-address, writing my message, solving the captcha and pressing "Send message", an error-message shows: "Please correctly fill all of fields".

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Funchalense
Site Admin
Posts: 885
Joined: Sun Aug 03, 2014 8:09 pm

Re: password forgotten - no email sent

Wed Feb 08, 2023 4:01 pm

Thank you! I'd love to do that, but after typing in my email-address, writing my message, solving the captcha and pressing "Send message", an error-message shows: "Please correctly fill all of fields".
I tried it now and it worked.

Click here : https://www.opensubtitles.org/contact-us
Write your message.
Then just click on Send Message.

User avatar
oss
Site Admin
Posts: 5879
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: password forgotten - no email sent

Wed Feb 08, 2023 6:22 pm

@lomofreak - super strange, if possible send screenshot here.

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