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Posts: 1
Joined: Sun Jun 12, 2022 12:04 pm

Inability to download at certain times . . .

Sun Jun 12, 2022 12:21 pm

I suspect this is not the place to 'complain' but lately, after logging in, and attempting to download a title, I get the message:
This page isn’t redirected you too many times.
Try clearing your cookies.
Done all that . . . nothing, nada!
Now if someone can help, or redirect me to admin, help desk, etc. I would very much appreciate it . . .
Frustrating to say the least . . .

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Site Admin
Posts: 837
Joined: Thu Mar 05, 2009 10:49 pm
Location: Scandalous

Re: Inability to download at certain times . . .

Sun Jun 12, 2022 1:55 pm

Try clicking on the subtitle filename itself to download and see if that helps (will be subtitle name with .srt at the end). If not, use the "contact us" link from the main subtitle site and open a ticket.
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Posts: 1
Joined: Sun Nov 26, 2023 9:10 pm

Re: Inability to download at certain times . . .

Sun Nov 26, 2023 9:14 pm

If you're experiencing the "ERR_TOO_MANY_REDIRECTS" issue on after clearing cookies, consider reaching out to their support or help desk for assistance. They should be able to provide guidance or address the problem directly. Best of luck in resolving the issue!

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Site Admin
Posts: 5862
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Re: Inability to download at certain times . . .

Mon Nov 27, 2023 2:46 pm

if you receive this error:

- use another browser
- use same browser but in private/incognito mode
- delete cookies

It will fix the problem

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