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theimortalone
Posts: 12
Joined: Sat Apr 17, 2021 6:55 pm

canceling vip membership

Sun Apr 17, 2022 1:55 am

i was just charged for another year which i never wanted. i just realize there is no visible way to cancel vip membership.

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oss
Site Admin
Posts: 5879
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: canceling vip membership

Sun Apr 17, 2022 4:58 am

Hi,

well, we are trying to be transparent as much as possible:
- when using FastSpring - it is subscription, just check your emails, BEFORE making the charge for next year, there is email sent to you, with this information and that you can cancel.

The usual problem is - you are not checking the email you registered with fast spring, and also possible spam

It is very easy to contact us, so we can do for you refund, as you can see, you are first to write about this topic.

Anyway, we processed refund for you right now, and cancelled subscription. Thank you for your past support

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