Forum rules
Under no circumstances is spamming or advertising of any kind allowed. Do not post any abusive, obscene, vulgar, slanderous, hateful, threatening, sexually-orientated or any other material that may violate others security. Profanity or any kind of insolent behavior to other members (regardless of rank) will not be tolerated. Remember, what you don’t find offensive can be offensive to other members. Please treat each other with the kind of reverence you’d expect from other members.
Failure to comply with any of the above will result in users being banned without notice. If any further details are needed, contact: “The team” using the link at the bottom of the forum page. Thank you.
nekro999
Posts: 6
Joined: Thu Jan 20, 2022 7:42 pm

Cannot Login or Unlock account

Thu Jan 20, 2022 7:44 pm

Hello
I reset password and then get message saying account locked and then I press unlock and I get message saying"
Hacking attempt, your IP is logged!"
Now I cannot get into my account.

User avatar
Funchalense
Site Admin
Posts: 885
Joined: Sun Aug 03, 2014 8:09 pm

Re: Cannot Login or Unlock account

Thu Jan 20, 2022 8:14 pm

Hello
I reset password and then get message saying account locked and then I press unlock and I get message saying"
Hacking attempt, your IP is logged!"
Now I cannot get into my account.
What username do you use in opensubtitle.org ?
I search for nekro999 User was not found!
- when updating your password, please wait for email and don't send another email, otherwise it can create problems - we are using ONE confirmation string per User, so when you create second request for password change and you will receive email from first password change, you will get error. So request password just one time, wait and please check also your email spam

- when you try to reset your password and system write you "email not found" - then please make new registration. We changed encoding of data table and there was some shadow duplicates and some user accounts are just gone (few of them) ...
viewtopic.php?f=1&t=17685

nekro999
Posts: 6
Joined: Thu Jan 20, 2022 7:42 pm

Re: Cannot Login or Unlock account

Thu Jan 20, 2022 8:18 pm

Hello
I reset password and then get message saying account locked and then I press unlock and I get message saying"
Hacking attempt, your IP is logged!"
Now I cannot get into my account.
What username do you use in opensubtitle.org ?
I search for nekro999 User was not found!
- when updating your password, please wait for email and don't send another email, otherwise it can create problems - we are using ONE confirmation string per User, so when you create second request for password change and you will receive email from first password change, you will get error. So request password just one time, wait and please check also your email spam

- when you try to reset your password and system write you "email not found" - then please make new registration. We changed encoding of data table and there was some shadow duplicates and some user accounts are just gone (few of them) ...
viewtopic.php?f=1&t=17685
my user is hardhousehead on website

User avatar
SmallBrother
Site Admin
Posts: 3724
Joined: Sun Mar 04, 2012 12:59 pm
Location: Somewhere on this globe

Re: Cannot Login or Unlock account

Thu Jan 20, 2022 8:30 pm

my user is hardhousehead on website
I have sent you a PM.
Follow the instructions in the PM.
And change your password immediately after.
Nowadays a VPN is a must for everyone. A VPN allows you safe surfing and protects you against spying governments and companies.
I advise AirVPN - from € 2,75 per month. Click the below banner for more info.


Image

nekro999
Posts: 6
Joined: Thu Jan 20, 2022 7:42 pm

Re: Cannot Login or Unlock account

Thu Jan 20, 2022 8:36 pm

my user is hardhousehead on website
I have sent you a PM.
Follow the instructions in the PM.
And change your password immediately after.
thank u

Return to “General talk”

Who is online

Users browsing this forum: Bing [Bot], Google [Bot] and 35 guests