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larrys01
Posts: 3
Joined: Mon Dec 21, 2020 8:53 pm

Error message when selecting subs to download

Thu Nov 25, 2021 12:14 am

For a few days now, I keep getting the following error message and I can't download subtitles. Everything has been working fine till then What do I do please:

"The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies."

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SmallBrother
Site Admin
Posts: 3341
Joined: Sun Mar 04, 2012 12:59 pm
Location: Somewhere on this globe

Re: Error message when selecting subs to download

Thu Nov 25, 2021 10:45 am

I cannot reproduce the problem, with me everything works okay (on Firefox too).

These things usually resolve 90% of such problems:
- Delete your browser history and cookies,
- Refresh the page / restart browser,
- Use a private tab / incognto mode,
- Disable any adblocker,
- Make sure you are logged in.

If one of these (or all) doesn't fix the problem, please describe exactly what you do and what happens. Which page (URL), where do you click, etc.
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larrys01
Posts: 3
Joined: Mon Dec 21, 2020 8:53 pm

Re: Error message when selecting subs to download

Fri Nov 26, 2021 7:47 pm

I deleted browsing history & cookies and that solved the problem. THANK YOU SOOOO MUCH FOR YOUR HELP!!! Have a happy holidays!

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SmallBrother
Site Admin
Posts: 3341
Joined: Sun Mar 04, 2012 12:59 pm
Location: Somewhere on this globe

Re: Error message when selecting subs to download

Fri Nov 26, 2021 8:43 pm

And thank YOU for letting us know what fixed your problem.
This will help also others.

Cheers :)
Nowadays a VPN is a must for everyone. A VPN allows you safe surfing and protects you against spying governments and companies.
I advise AirVPN - now with a temporary Black Friday offer, from € 1,79 per month. Click the below banner for more info.


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