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hsyuts
Posts: 1
Joined: Wed Sep 08, 2021 1:35 pm

VIP Activation

Wed Sep 08, 2021 1:45 pm

Hi,

I donated via PayPal to get VIP status for my account. It has been a couple days and VIP status is still not activated.

My account id is hsyuts. The order id is FLI210907-3704-63115.

Can someone please help?

Thanks!

User avatar
oss
Site Admin
Posts: 5879
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: VIP Activation

Thu Sep 09, 2021 11:46 am

Hi

you are VIP now, thanks for supporting us. The problem is, website is for few minutes down (doing backup, running "expensive" scripts, where website needs to be for a short time down and you check out exactly in that moment, so activation was not automatic. Now it is fixed.

If anybody have similar problem, please write directly to use using contact form: https://www.opensubtitles.org/en/contact

Thanks again!

zelik
Posts: 1
Joined: Wed Nov 10, 2021 5:30 am

Re: VIP Activation

Wed Nov 10, 2021 5:31 am

VIP via bitcoin, been a day and I've written email but no response, can I get activated?

User avatar
oss
Site Admin
Posts: 5879
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: VIP Activation

Wed Nov 10, 2021 8:20 pm

Hi

it is fixed. Thank you also writing here, for some reason we didnt received your email ? (did you use contact form on website, or you sent email?)

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