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User avatar
oss
Site Admin
Posts: 5232
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

OpenSubtitles was offline

Mon Feb 22, 2021 3:20 am

Hi all,

sorry, but OS is down, for some reason firewall we are using is not possible reach, we are working on fix 24/7.

UPDATE1: we are bringing site back. If something doesn't work, let us know.

User avatar
explosiveskull
Subtitles Admin
Posts: 173
Joined: Mon Jul 17, 2017 4:33 pm

Re: OpenSubtitles was offline

Mon Feb 22, 2021 12:46 pm

Still some db connection issues here and there, but uploads work fine now.

pooond
Posts: 28
Joined: Thu Dec 12, 2019 1:08 pm

Re: OpenSubtitles was offline

Mon Feb 22, 2021 1:18 pm

Site is still a mess. Uploading may have worked for explosive, but for me it kept failing for 10 minutes. And then after a few minutes of loading, it said "subtitle already exists." Could have said that 10 minutes ago to save me time in waiting. :(
Got a few days off work and need to binge on something. Please hurry, team OS :)

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Funchalense
Site Admin
Posts: 711
Joined: Sun Aug 03, 2014 8:09 pm

Re: OpenSubtitles was offline

Mon Feb 22, 2021 3:11 pm

It seems that everything is working now.
I just uploaded some subtitles, without problems.

User avatar
oss
Site Admin
Posts: 5232
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: OpenSubtitles was offline

Mon Feb 22, 2021 4:35 pm

thanks for info guys. When site is offline for few hours the caches are expired and it takes some time to get them back.

donny_black
Posts: 1
Joined: Mon Feb 22, 2021 5:22 pm

Re: OpenSubtitles was offline

Mon Feb 22, 2021 5:24 pm

I am unable to download subs via google chrome since today -_-

pooond
Posts: 28
Joined: Thu Dec 12, 2019 1:08 pm

Re: OpenSubtitles was offline

Mon Feb 22, 2021 6:11 pm

I am unable to download subs via google chrome since today -_-
Try incognito mode or a different browser and see if that works.

@ OS team, it was working and then again I just had
"503 - Service Not Available"
and then "oh no we have lost contact."

This lasted over 5 minutes. I think some things still need fine tuning.

User avatar
oss
Site Admin
Posts: 5232
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: OpenSubtitles was offline

Tue Feb 23, 2021 5:22 am

Hi

yes, those are times, when mysql is blocking, the cache filling takes time, now it should be 98% online and works

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explosiveskull
Subtitles Admin
Posts: 173
Joined: Mon Jul 17, 2017 4:33 pm

Re: OpenSubtitles was offline

Tue May 11, 2021 7:42 am

Site is down again. Please check.

pooond
Posts: 28
Joined: Thu Dec 12, 2019 1:08 pm

Re: OpenSubtitles was offline

Tue May 11, 2021 10:51 am

CONTACT ADMIN: Query failed: connection to pcie:9312 failed (errno=54, msg=Connection reset by peer).
Error 503 Backend fetch failed

Backend fetch failed
Guru Meditation:

XID: 819593947
It's been breaking every now and then for several days. Now completely down for ages.

User avatar
oss
Site Admin
Posts: 5232
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: OpenSubtitles was offline

Tue May 11, 2021 12:07 pm

thanks for info - I am working on it. The thing is I made mysql backup script and it went live today, backup was done ok but somehow mysql went to deadlock. trying to fix it.

User avatar
explosiveskull
Subtitles Admin
Posts: 173
Joined: Mon Jul 17, 2017 4:33 pm

Re: OpenSubtitles was offline

Tue May 11, 2021 12:11 pm

thanks for info - I am working on it. The thing is I made mysql backup script and it went live today, backup was done ok but somehow mysql went to deadlock. trying to fix it.
Thanks, boss. By the way, as we talked before, Tuesdays and Fridays are release days in the morning CET, so if it fits your schedule, I would appreciate it if you plan these upgrades for another day of the week (Wednesday for example), so we don't face possible problems when new titles are coming out.

User avatar
oss
Site Admin
Posts: 5232
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: OpenSubtitles was offline

Tue May 11, 2021 12:48 pm

the thing is in Tuesday is the least traffic, but I can change it to wednesday, not so big difference. site is back and working

User avatar
explosiveskull
Subtitles Admin
Posts: 173
Joined: Mon Jul 17, 2017 4:33 pm

Re: OpenSubtitles was offline

Tue May 11, 2021 12:49 pm

the thing is in Tuesday is the least traffic, but I can change it to wednesday, not so big difference. site is back and working
That'd be great. Thanks again.

Snodig
Posts: 3
Joined: Sat May 15, 2021 1:01 pm

Re: OpenSubtitles was offline

Sat May 15, 2021 1:11 pm

Seems to be down again. I can only log on online, not in aps

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