Forum rules
Under no circumstances is spamming or advertising of any kind allowed. Do not post any abusive, obscene, vulgar, slanderous, hateful, threatening, sexually-orientated or any other material that may violate others security. Profanity or any kind of insolent behavior to other members (regardless of rank) will not be tolerated. Remember, what you don’t find offensive can be offensive to other members. Please treat each other with the kind of reverence you’d expect from other members.
Failure to comply with any of the above will result in users being banned without notice. If any further details are needed, contact: “The team” using the link at the bottom of the forum page. Thank you.
Azarias
Posts: 7
Joined: Sat Apr 11, 2020 6:36 am

Synology video station sends bad request

Sat Apr 11, 2020 6:48 am

Hello to everyone,
I am an owner of a synology nas. I opened video station, filled my username and password beneath the opensubtitles.org support then i perform a search and it finds the correct subtitles but when i try to download the subtitles gives me "bad request". Does anyone knows why?!
Thank in advance

User avatar
oss
Site Admin
Posts: 5879
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Synology video station sends bad request

Sat Apr 11, 2020 12:27 pm

Hi,

it would be great if you could provide lines from the log and also ask in synology forum.

juanfri
Posts: 1
Joined: Sat Apr 11, 2020 4:34 pm

Re: Synology video station sends bad request

Sat Apr 11, 2020 4:38 pm

I am also getting BAD REQUEST when getting subtitles from opensubtitles in my Synology VidesStation. I do not know where to get the Log From .

bibi1234_
Posts: 4
Joined: Sat Apr 11, 2020 10:43 pm

Re: Synology video station sends bad request

Sat Apr 11, 2020 10:50 pm

Same here, same error.
In the logs, i have this error :
2020-04-11T22:48:30+02:00 [*****] php: OpenSubtitles.php.t7TmLk:2 Status of login is not 200 OK. Status: 401 Unauthorized

Azarias
Posts: 7
Joined: Sat Apr 11, 2020 6:36 am

Re: Synology video station sends bad request

Sun Apr 12, 2020 5:26 am

Me too I do not know where is the error log

User avatar
oss
Site Admin
Posts: 5879
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Synology video station sends bad request

Sun Apr 12, 2020 7:58 am

401 means you did not provide username and password (or it is wrong).

1) make sure you can login on www.opensubtitles.org
2) use same username and password in SETTING of subtitles in Synology (we dont have it, so can not really help, ask in their forums)

Azarias
Posts: 7
Joined: Sat Apr 11, 2020 6:36 am

Re: Synology video station sends bad request

Sun Apr 12, 2020 9:55 am

Same here, same error.
In the logs, i have this error :
2020-04-11T22:48:30+02:00 [*****] php: OpenSubtitles.php.t7TmLk:2 Status of login is not 200 OK. Status: 401 Unauthorized
Can u tell me pls where did you found this error code? Cause I have my credentials completed and get the bad request message
Thnx in advance

bibi1234_
Posts: 4
Joined: Sat Apr 11, 2020 10:43 pm

Re: Synology video station sends bad request

Sun Apr 12, 2020 3:06 pm

Same here, same error.
In the logs, i have this error :
2020-04-11T22:48:30+02:00 [*****] php: OpenSubtitles.php.t7TmLk:2 Status of login is not 200 OK. Status: 401 Unauthorized
Can u tell me pls where did you found this error code? Cause I have my credentials completed and get the bad request message
Thnx in advance
So am I :). With or without credentials, i get the same error in the logs. The log line comes from here : /var/log/messages (you need to connect through ssh)
On opensubtitles side, i can login and download a sub file without encountering any problem.

Azarias
Posts: 7
Joined: Sat Apr 11, 2020 6:36 am

Re: Synology video station sends bad request

Sun Apr 12, 2020 4:55 pm

Thanx bibi1234_
Same here
2020-04-12T17:44:19+03:00 DS918 php: OpenSubtitles.php.nNAFV9:2 Status of login is not 200 OK. Status: 401 Unauthorized
I am logged in with the correct username and password and just to mention with vlsub(using vlc player) works fine.
Here are a few more lines maybe is the ddnsd fault(i don't even know the importance of this error)

2020-04-12T17:58:53+03:00 DS918 ddnsd: proxy_internal_lib_conf.c:110 Read data from the device failed
2020-04-12T17:58:54+03:00 DS918 ddnsd: proxy_internal_lib_conf.c:110 Read data from the device failed
2020-04-12T17:59:01+03:00 DS918 ddnsd: SYSTEM: Last message 'proxy_internal_lib_c' repeated 1 times, suppressed by syslog-ng on DS918
2020-04-12T17:59:01+03:00 DS918 synoscgi_SYNO.VideoStation2.Controller.Device_1_list[31717]: proxy_internal_lib_conf.c:110 Read data from the device failed
2020-04-12T18:00:24+03:00 DS918 php: OpenSubtitles.php.7YSmGn:2 Status of login is not 200 OK. Status: 401 Unauthorized

User avatar
oss
Site Admin
Posts: 5879
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Synology video station sends bad request

Sun Apr 12, 2020 6:59 pm

it is possible you are getting JS challenge, because your IP went to the firewall. Can you access www.opensubtitles.org without waiting around 5 seconds (javascript thingie, coming from cloudflare?) Also you can send me your IP to check. (PM)

bico88
Posts: 1
Joined: Mon Apr 13, 2020 12:33 pm

Re: Synology video station sends bad request

Mon Apr 13, 2020 12:34 pm

I have the same issue, and I can download subtitles with script on NAS but in Video station have the same issue, account is ok and working fine.

User avatar
oss
Site Admin
Posts: 5879
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Synology video station sends bad request

Tue Apr 14, 2020 11:36 am

it is strange. report to Synology developers and they can contact us so we can debug the problem together.

Azarias
Posts: 7
Joined: Sat Apr 11, 2020 6:36 am

Re: Synology video station sends bad request

Thu Apr 16, 2020 6:43 pm

OK I'll report to them. I already created a topic to their forum. It appears that more people have the same problem. If i report to the developers is it ok to share with them this topic so to see the history?

User avatar
oss
Site Admin
Posts: 5879
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Synology video station sends bad request

Fri Apr 17, 2020 4:48 am

hi, of course, please share with them and the best is, if they contact us directly.

Thanks

bibi1234_
Posts: 4
Joined: Sat Apr 11, 2020 10:43 pm

Re: Synology video station sends bad request

Sat Apr 18, 2020 12:42 pm

OK I'll report to them. I already created a topic to their forum. It appears that more people have the same problem. If i report to the developers is it ok to share with them this topic so to see the history?
@Azarias, can you put the link to the thread of Synology forum here too ? it can be handy for other people to find it :)
Thanks

Return to “General talk”

Who is online

Users browsing this forum: No registered users and 49 guests