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Aleni
Posts: 1
Joined: Fri Apr 03, 2020 11:04 am

Unable to download subtitles

Fri Apr 03, 2020 11:13 am

Good day.
Pls kindly assist as am restricted from downloading subtitles on my phone.

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oss
Site Admin
Posts: 4939
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Unable to download subtitles

Fri Apr 03, 2020 12:30 pm

hi, which application on your phone and what is error message ? it works before ?

Eniolahabibat
Posts: 1
Joined: Thu Apr 02, 2020 2:07 am

Re: Unable to download subtitles

Tue Apr 07, 2020 1:16 am

Unable to download subtitle on my phone it's telling me have been restricted from downloading on MX player app

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oss
Site Admin
Posts: 4939
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Unable to download subtitles

Tue Apr 07, 2020 7:06 am

Hi,

it seems you got some problem with MX Player and subtitles. The best how you can fix the issue is do following:
1) make sure you can login on www.opensubtitles.org - so you know your username and password
2) open MX Player on your Android device, go to menu:
Subtitle -> Online Subtitles -> Search and tap on "opensubtitles.org"
3) fill your opensubtitles.org username and password and tap OK

Now you should be able to download subtitles from MX Player

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