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Anyone Else Having Trouble Downloading Subtitle Sets?

Posted: Tue Jan 29, 2019 5:05 pm
by ignatzzzz
I can't download any subtitles:I hit the 'DOWNLOAD' button and nothing happens. No subtitles in my Downloads folder. Tried it on three different Macs in three different browsers. Always the same thing. Based in the UK, using a VPN set to a UK IP address....

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Posted: Tue Jan 29, 2019 11:26 pm
by jivan28
It's been the same thing at my end as well. I tried both opensubtitles.org as well as opensubtitles.com. I guess the developer goofed up somewhere. It's been a week since I have been unable to download anything :(

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Posted: Tue Jan 29, 2019 11:45 pm
by fun7om
i press on file name, it works fine

Image

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Posted: Wed Jan 30, 2019 5:06 am
by oss
Hi,

it should be fixed now, so big DOWNLOAD button works also

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Posted: Wed Jan 30, 2019 11:03 am
by ignatzzzz
Thanks all, but now when I click on 'download', I get a pair of pop-ups exhorting me to d/l a Chrome extension (I'm not using Chrome). The subset seems to d/l OK, but, it's really annoying. But, as per fun7om's advice, the filename seems to work OK.

Finally, season 1 of 'Counterpart' with all that subtitle-y goodness!!!

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Posted: Wed Jan 30, 2019 11:55 am
by Provi86
Wed Jan 30 2019 10:51 am

Since yesterday evening and still at this very moment I cannot get Dutch subtittles to either TV Shows or movies.
Somehow everytime just subtittles of Lord of the Rings??

Can anyone give me advise pls.

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Posted: Thu Jan 31, 2019 6:10 am
by oss
@ignatzzzz which browser are you using ? Are you not faking useragent somehow ? Extension pop should show only for FF and Chrome.
@Provi86 - very strange, but probably you are using banned IP address. We will fix this problem.

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Posted: Thu Jan 31, 2019 5:53 pm
by SmallBrother
I get reports from people having trouble using the download button.
It just does nothing, apparently in Firefox and MS Edge.

What Provi86 is talking about (those LOTR subs) is a typical IP issue.

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Posted: Sat Feb 02, 2019 10:41 am
by oss
this should be fixed

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Posted: Sat Feb 02, 2019 8:18 pm
by kwikstrt
Indeed, I have the same problem since some days.

BUT: if you RIGHTclick the Download button and choose 'open in other tab',
it would immediately download the subtitle

- opening an empty new tab (but not navigating to it - you can just close it afterwards)

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Posted: Sun Feb 03, 2019 11:00 am
by oss
hi, strange. Which browser do you use and also please try in incognito/pricate mode (maybe you have cached old JS)

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Posted: Sun Feb 03, 2019 2:48 pm
by Funchalense
Same problem here.
It was working fine, but today when i click on Download button, dont work.
When I click on 'download' : Page not found

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Posted: Sun Feb 03, 2019 2:56 pm
by SmallBrother
For me similar trouble.
I go to https://www.opensubtitles.org/en/subtit ... hapsody-nl
I click on the download button
Page goes to https://www.opensubtitles.org/en/subtit ... ub/7639877
But no download, no dialog, empty page.

Latest Firefox (restarted and cleaned) on a windows box.

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Posted: Sun Feb 03, 2019 4:23 pm
by Mazrim Taim
The same using Opera...

Image

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Posted: Sun Feb 03, 2019 8:27 pm
by clazevedo
Me too