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ignatzzzz
Posts: 3
Joined: Tue Jan 29, 2019 4:58 pm

Anyone Else Having Trouble Downloading Subtitle Sets?

Tue Jan 29, 2019 5:05 pm

I can't download any subtitles:I hit the 'DOWNLOAD' button and nothing happens. No subtitles in my Downloads folder. Tried it on three different Macs in three different browsers. Always the same thing. Based in the UK, using a VPN set to a UK IP address....

jivan28
Posts: 26
Joined: Fri Jun 01, 2018 7:18 pm

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Tue Jan 29, 2019 11:26 pm

It's been the same thing at my end as well. I tried both opensubtitles.org as well as opensubtitles.com. I guess the developer goofed up somewhere. It's been a week since I have been unable to download anything :(

fun7om
Posts: 29
Joined: Wed Aug 09, 2017 4:02 am

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Tue Jan 29, 2019 11:45 pm

i press on file name, it works fine

Image

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oss
Site Admin
Posts: 4680
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Wed Jan 30, 2019 5:06 am

Hi,

it should be fixed now, so big DOWNLOAD button works also

ignatzzzz
Posts: 3
Joined: Tue Jan 29, 2019 4:58 pm

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Wed Jan 30, 2019 11:03 am

Thanks all, but now when I click on 'download', I get a pair of pop-ups exhorting me to d/l a Chrome extension (I'm not using Chrome). The subset seems to d/l OK, but, it's really annoying. But, as per fun7om's advice, the filename seems to work OK.

Finally, season 1 of 'Counterpart' with all that subtitle-y goodness!!!

Provi86
Posts: 1
Joined: Wed Jan 30, 2019 11:44 am

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Wed Jan 30, 2019 11:55 am

Wed Jan 30 2019 10:51 am

Since yesterday evening and still at this very moment I cannot get Dutch subtittles to either TV Shows or movies.
Somehow everytime just subtittles of Lord of the Rings??

Can anyone give me advise pls.

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oss
Site Admin
Posts: 4680
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Thu Jan 31, 2019 6:10 am

@ignatzzzz which browser are you using ? Are you not faking useragent somehow ? Extension pop should show only for FF and Chrome.
@Provi86 - very strange, but probably you are using banned IP address. We will fix this problem.

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SmallBrother
Site Admin
Posts: 2780
Joined: Sun Mar 04, 2012 12:59 pm
Location: Somewhere on this globe

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Thu Jan 31, 2019 5:53 pm

I get reports from people having trouble using the download button.
It just does nothing, apparently in Firefox and MS Edge.

What Provi86 is talking about (those LOTR subs) is a typical IP issue.

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oss
Site Admin
Posts: 4680
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Sat Feb 02, 2019 10:41 am

this should be fixed

kwikstrt
Posts: 2
Joined: Sat Feb 02, 2019 8:11 pm

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Sat Feb 02, 2019 8:18 pm

Indeed, I have the same problem since some days.

BUT: if you RIGHTclick the Download button and choose 'open in other tab',
it would immediately download the subtitle

- opening an empty new tab (but not navigating to it - you can just close it afterwards)

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oss
Site Admin
Posts: 4680
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Sun Feb 03, 2019 11:00 am

hi, strange. Which browser do you use and also please try in incognito/pricate mode (maybe you have cached old JS)

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Funchalense
Site Admin
Posts: 546
Joined: Sun Aug 03, 2014 8:09 pm

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Sun Feb 03, 2019 2:48 pm

Same problem here.
It was working fine, but today when i click on Download button, dont work.
When I click on 'download' : Page not found

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SmallBrother
Site Admin
Posts: 2780
Joined: Sun Mar 04, 2012 12:59 pm
Location: Somewhere on this globe

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Sun Feb 03, 2019 2:56 pm

For me similar trouble.
I go to https://www.opensubtitles.org/en/subtit ... hapsody-nl
I click on the download button
Page goes to https://www.opensubtitles.org/en/subtit ... ub/7639877
But no download, no dialog, empty page.

Latest Firefox (restarted and cleaned) on a windows box.

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Mazrim Taim
Posts: 91
Joined: Tue Mar 31, 2015 10:04 am

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Sun Feb 03, 2019 4:23 pm

The same using Opera...

Image
Image

clazevedo
Posts: 12
Joined: Sun Sep 20, 2015 5:37 am
Location: Brazil

Re: Anyone Else Having Trouble Downloading Subtitle Sets?

Sun Feb 03, 2019 8:27 pm

Me too

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