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crjs
Posts: 1
Joined: Sun Nov 26, 2017 2:32 am

Download failed, download limit reached?

Sun Nov 26, 2017 2:38 am

Hi, I'm using Sub-Zero with Plex and it doesn't seem to grab anything from OpenSubtitles.org, it stopped working. It works with every other provider but it doesn't with OpenSubtitles which is my best subtitle provider for spanish subtitles.

Checking the logs it says DownloadLimitReached several times when downloading from OpenSubtitles but I haven't download anything near 200 subtitles in the last 24hs so I don't know what is wrong, maybe my server's IP is banned from the API?
It connects and lists me the available subtitles but when dowloading them it says DownloadLimitReached error.

I can provide the IP to an admin via PM.

Thanks in advance.

User avatar
oss
Site Admin
Posts: 4360
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Download failed, download limit reached?

Mon Nov 27, 2017 5:45 pm

Hi,

use latest SZ version, in old version is bug, that user credentials is not taken at all.

Then always provide your username and password in SZ

it should work then

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