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pguizeline
Posts: 3
Joined: Mon Sep 25, 2017 5:06 pm

Daily limit 200 or 1000 for VIP

Mon Sep 25, 2017 5:12 pm

Hi,

I'm sorry if this is the wrong place to report this. I'm a VIP member and I was checking my daily limits and got this:


Global (system) download limit: 200 per 24 hours
Detected IP(s): <b>XXX</b>
Raw IPs: <b>XXX</b>
Detected Country: <b>XXX</b>
BANNED: <b>No</b>
User Agent: <b>curl/7.47.0</b>
FINAL RESULT: <b>Not accepting download</b>
SYSTEM should count downloads by <b>IP ADDRESS(es)</b>
==========================================
List of downloaded subtitles per <b>IP: XXX</b> for last 24 hours - total 201
Array
(
XXX
)
<b>You can download -1 subtitles more</b>
==========================================[/code]

It seems that the daily limit for VIP should be 1000? As far as I know I'm logged, could someone please help me troubleshooting this?

Thanks in advance!

User avatar
SimplyTheBOSS
Site Admin
Posts: 1326
Joined: Mon Feb 01, 2010 3:02 pm
Location: Finland

Re: Daily limit 200 or 1000 for VIP

Mon Sep 25, 2017 7:49 pm

Hi,

I'm sorry if this is the wrong place to report this. I'm a VIP member and I was checking my daily limits and got this:


Global (system) download limit: 200 per 24 hours
Detected IP(s): <b>XXX</b>
Raw IPs: <b>XXX</b>
Detected Country: <b>XXX</b>
BANNED: <b>No</b>
User Agent: <b>curl/7.47.0</b>
FINAL RESULT: <b>Not accepting download</b>
SYSTEM should count downloads by <b>IP ADDRESS(es)</b>
==========================================
List of downloaded subtitles per <b>IP: XXX</b> for last 24 hours - total 201
Array
(
XXX
)
<b>You can download -1 subtitles more</b>
==========================================[/code]

It seems that the daily limit for VIP should be 1000? As far as I know I'm logged, could someone please help me troubleshooting this?

Thanks in advance!
Are you sure you are logged in?
Image

pguizeline
Posts: 3
Joined: Mon Sep 25, 2017 5:06 pm

Re: Daily limit 200 or 1000 for VIP

Mon Sep 25, 2017 7:59 pm

I'm using subzero plugin over Plex, the box is a dedicated server and the IP is not shared. Maybe change the password to something shorter with only letters and numbers?

User avatar
SimplyTheBOSS
Site Admin
Posts: 1326
Joined: Mon Feb 01, 2010 3:02 pm
Location: Finland

Re: Daily limit 200 or 1000 for VIP

Mon Sep 25, 2017 8:04 pm

I'm using subzero plugin over Plex, the box is a dedicated server and the IP is not shared. Maybe change the password to something shorter with only letters and numbers?
Have you read this:
https://github.com/pannal/Sub-Zero.bundle/issues/295
I think you need to contact OS:
https://forum.opensubtitles.org/memberl ... rofile&u=2
Image

pguizeline
Posts: 3
Joined: Mon Sep 25, 2017 5:06 pm

Re: Daily limit 200 or 1000 for VIP

Mon Sep 25, 2017 8:10 pm

I've sent him a PM. Thanks!

SMcK54
Posts: 1
Joined: Sat Nov 28, 2020 12:12 am

Plex with SubZero addon, OpenSubtitles VIP

Mon May 24, 2021 2:41 am

Why do I still get this when a movie starts?

"Support us and become VIP member to remove all ads from OpenSubtitles.org"

User avatar
oss
Site Admin
Posts: 5878
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Daily limit 200 or 1000 for VIP

Tue May 25, 2021 8:44 am

Hi, I guess you are VIP already. Try to delete subtitle for that movie and download it again - what are you seeing is cached results.

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