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kidtung
Posts: 18
Joined: Thu Aug 27, 2015 5:48 pm
Location: Belgium

Can't connect and can't choose language

Sat Mar 26, 2016 2:28 pm

As of today I can't connect to the site, the login page is all jumbled up. And on the site's mainpage I can't choose the subtitles language, it's stuck on my OS language.

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hector
Posts: 370
Joined: Wed Jan 01, 2014 12:27 pm
Location: Spain

Re: Can't connect and can't choose language

Sat Mar 26, 2016 6:06 pm

I've noticed some problem with the language box which is no more a drop-down list. I can't choose the language either.

kidtung
Posts: 18
Joined: Thu Aug 27, 2015 5:48 pm
Location: Belgium

Re: Can't connect and can't choose language

Sun Mar 27, 2016 11:04 am

Still no official info :( For me the site is unusable, I can't login and I can't choose the subtitle language.

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vankasteelj
Posts: 175
Joined: Sun Nov 15, 2015 1:09 am

Re: Can't connect and can't choose language

Sun Mar 27, 2016 7:38 pm

if you manually change the url to http://, it works. But it's not secured by TLS anymore, so your password is floating around the web without much protection (still a little, though)

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oss
Site Admin
Posts: 5884
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Can't connect and can't choose language

Mon Mar 28, 2016 6:30 am

Guys, one by one. Please send me exactly what are you doing, screenshots or anything how I can simulate the behaviour.

- I can change website language
- I can login without problems

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hector
Posts: 370
Joined: Wed Jan 01, 2014 12:27 pm
Location: Spain

Re: Can't connect and can't choose language

Mon Mar 28, 2016 10:55 am

I'll try to describe behaviour in my browser. Screen dump is useless.

In form with id "searchform" you have <select id="SubLanguageID">. This is not a drop-down list like it used to be.
Now when I click on it it does nothing. When I drag the mouse downwards language changes towards end of list. When I drag mouse upwards language changes towards beginning of list. Approximately 4 positions per pixel.

I tried to read the code but it's a little bit obfuscated :-) Too much javas*t.

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vankasteelj
Posts: 175
Joined: Sun Nov 15, 2015 1:09 am

Re: Can't connect and can't choose language

Mon Mar 28, 2016 11:30 am

I think the issue is the images & the css that aren't covered by the HTTPS certificate:

1) The website not logged-in, as usual http://i.imgur.com/Dy8KWWn.png

2) The login page, broken (notice https): http://i.imgur.com/vmXHJGg.png

3) The login page, forcing manually to use HTTP: http://i.imgur.com/Xn4LsYP.png

But no matter HTTP or HTTPS, it's only broken for me visually, logging-in works.

--------

Regarding the language search, the dropdown from the search list doesn't want to open, most probably a css issue (I believe):

1) lang dropdown by default: non clickable http://i.imgur.com/eJBRYl1.png

2) lang dropdown if I use inspector to remove

Code: Select all

multiple="multiple"
from the select id="SubLanguageID" http://i.imgur.com/KMlmAKm.png

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hector
Posts: 370
Joined: Wed Jan 01, 2014 12:27 pm
Location: Spain

Re: Can't connect and can't choose language

Mon Mar 28, 2016 12:19 pm

You're right with the language select issue. It works if you remove the "multiple" attribute but then you can select only one language.
It seems a CSS problem.

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hector
Posts: 370
Joined: Wed Jan 01, 2014 12:27 pm
Location: Spain

Re: Can't connect and can't choose language

Mon Mar 28, 2016 12:44 pm

But my browser is a little old. I have problems with some sites. It could be that.

kidtung
Posts: 18
Joined: Thu Aug 27, 2015 5:48 pm
Location: Belgium

Re: Can't connect and can't choose language

Mon Mar 28, 2016 1:53 pm

1) The website, not as usual: http://imgur.com/qsHXXVu
Language is stuck to French (my OS language), no dropdown list so I can't select another language.

2) If I mouse over the language box it says "drag and drop video file here"!: http://imgur.com/1KqAD9H

3) The login page all jumbled up: http://imgur.com/3ho0ZH9

I use the latest version of Firefox (45.0.1) and have no problem on other sites.

If I switch https to http in #3 above, I get this: http://imgur.com/tTk6myt
I can log in but the subtitles language is now stuck to English: http://imgur.com/u9ZCQAg
Last edited by kidtung on Tue Mar 29, 2016 7:27 pm, edited 2 times in total.

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vankasteelj
Posts: 175
Joined: Sun Nov 15, 2015 1:09 am

Re: Can't connect and can't choose language

Mon Mar 28, 2016 3:23 pm

Chrome console tells me this:

Code: Select all

https://googleads.g.doubleclick.net/pagead/ads?client=ca-undefined&format=u…27%2C930&vis=1&rsz=%7C%7C%7C&abl=CS&ppjl=u1&pfx=0&fu=16&bc=1&ifi=1&dtd=129 Failed to load resource: the server responded with a status of 403 ()
And the lang dropdown is weird, but usable. Still fixed by removing multiple="multiple" and size="1"


On chrome or firefox, open your console (F12, then Console tab), and enter:

Code: Select all

$('#SubLanguageID').attr('size', null).attr('multiple', null)
Then press enter. It'll fix the language selector (you'll have to do that everytime you want to access the dropdown)

Elkesipeplos
Posts: 13
Joined: Mon Oct 13, 2014 9:30 pm

Re: Can't connect and can't choose language

Tue Mar 29, 2016 4:05 am

Hello.
I have seen other users having similar problems.
What I expereince is:

1) I can't comment.
Every time I try to write a new comment, link is not clickable.
Every other link is clickable, but "write new comment" is not.
What I see in the bottom left hand corner of my screen is "javascript:void(0);"

Image

2) I can't choose the subtitles language, it's stuck on my language (Greek).

Image

The drop-down list does not work, it is not clickable.
I notice other users having this problem.
They proposed a few things, but there is not any permanent usuable solution yet.

I use Firefox, 45.0.1

I would appreciate your help.

Site is unusable if i can't comment or search in any language.

Thank you.

Elkesipeplos
Posts: 13
Joined: Mon Oct 13, 2014 9:30 pm

Re: Can't connect and can't choose language

Tue Mar 29, 2016 4:22 am

OK, things are getting worse...

I removed cookies and now I can't log in !!!!!!!!!

I get this

https://www.opensubtitles.org/en/login/ ... |en|search

and a blank page.

For God shake!!!!!!!!!!!!!!

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oss
Site Admin
Posts: 5884
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Can't connect and can't choose language

Tue Mar 29, 2016 5:21 am

guys, please try now and let me know. I didnt change much things, the problem might be with CloudFlare and minifying CSS/JS.

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arcchancellor
Moderator
Posts: 202
Joined: Sat Apr 03, 2010 12:56 pm
Location: Ankh-Morpork

Re: Can't connect and can't choose language

Tue Mar 29, 2016 7:07 am

I didn't noticed it before, but I have the same problem: no dropdownfield for change the language. It's stuck on my own language.
I use FF 45.0 and have nothing changed in the last days.
"I don't believe in God. I just believe in Billy Wilder" - Fernando Trueba

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