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User avatar
SmallBrother
Site Admin
Posts: 3443
Joined: Sun Mar 04, 2012 12:59 pm
Location: Somewhere on this globe

Re: Registration confirmation email problem

Thu May 14, 2020 8:24 am

I have tried many time but not getting confirmation mail. Can you help me?
Username:hanna
It looks like user "Hanna" registered 13 years ago:
https://www.opensubtitles.org/en/profile/iduser-254635
Obviously, it's not possible to have two users with the exact same name.

Are we talking about registrattion for the subtitle website ( www.opensubtitles.org ), or for this forum ( forum.opensubtitles.org ) ?
Those are two different things.
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hemmie
Posts: 2
Joined: Mon Feb 01, 2021 8:45 pm

Re: Registration confirmation email problem

Mon Feb 01, 2021 8:54 pm

Hello I have the same problem,

I tried several time over last few days, I do not get any confirmation email. It worked like a breeze on this forum site.

Please activate my account for opensubtitles.org main account.
userid: hemmie

Thank you

User avatar
Funchalense
Site Admin
Posts: 775
Joined: Sun Aug 03, 2014 8:09 pm

Re: Registration confirmation email problem

Mon Feb 01, 2021 9:13 pm

Hello I have the same problem,

I tried several time over last few days, I do not get any confirmation email. It worked like a breeze on this forum site.

Please activate my account for opensubtitles.org main account.
userid: hemmie

Thank you

https://www.opensubtitles.org/en/profile/iduser-403715
Registered on: Fri 21 Sep 17:09:38 2007

hemmie
Posts: 2
Joined: Mon Feb 01, 2021 8:45 pm

Re: Registration confirmation email problem

Sat Feb 06, 2021 11:38 pm

Well,

It did not give an error when I register, saying there is already and existing username. It allowed me to register without any issue.
It even now allows me to login and say I have not confirmed the email yet.

I sent a PM, thanks

User avatar
oss
Site Admin
Posts: 5407
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Registration confirmation email problem

Sun Feb 07, 2021 4:56 am

Hi

you need to register on www.opensubtitles.org - forum and www are using different auth mechanism (separate systems). I can not find your email registered on www.

User avatar
oss
Site Admin
Posts: 5407
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Registration confirmation email problem

Wed May 25, 2022 5:14 pm

activated

alexape
Posts: 2
Joined: Fri Jun 17, 2022 9:24 pm

Re: Registration confirmation email problem

Fri Jun 17, 2022 9:28 pm

Hi,

registration on forums worked right away.

but i dont get any confirmation mail from the www-site.
please activate my user.

username: alexape (yes its the same like in the forums)

User avatar
Funchalense
Site Admin
Posts: 775
Joined: Sun Aug 03, 2014 8:09 pm

Re: Registration confirmation email problem

Sat Jun 18, 2022 2:45 pm

Have you checked the spam folder?
Have you tried to have the confirmation email resent?
If not work then your account has to be manually confirmed.

For Os : User is not Enabled | Details of user alexape ID: 9393694 | crc: 2063

tex58
Posts: 2
Joined: Sat Jun 18, 2022 11:01 pm

Re: Registration confirmation email problem

Sat Jun 18, 2022 11:10 pm

Hi,

Ditto, tex58 no confirmation mail.
forum registration worked right away.

spamfolder checked
3 times email resent nothing came in.

your help is appreciated,

bill

User avatar
oss
Site Admin
Posts: 5407
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Registration confirmation email problem

Sun Jun 19, 2022 1:11 am

I see. Well, I will try to fix it, for now, you are enabled, good you wrote. and welcome :)

tex58
Posts: 2
Joined: Sat Jun 18, 2022 11:01 pm

Re: Registration confirmation email problem

Sun Jun 19, 2022 10:24 am

That went fast :D

Thanks for fixing my problem

User avatar
Funchalense
Site Admin
Posts: 775
Joined: Sun Aug 03, 2014 8:09 pm

Re: Registration confirmation email problem

Sun Jun 19, 2022 2:29 pm

I see. Well, I will try to fix it, for now, you are enabled, good you wrote. and welcome :)
Missed this one, this user have the same problem :
User is not Enabled | Details of user alexape ID: 9393694 | crc: 2063

Hi,
registration on forums worked right away.
but i dont get any confirmation mail from the www-site.
please activate my user.
username: alexape (yes its the same like in the forums)

User avatar
oss
Site Admin
Posts: 5407
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Registration confirmation email problem

Mon Jun 20, 2022 8:55 am

user alexape is enabled now, can login.

alexape
Posts: 2
Joined: Fri Jun 17, 2022 9:24 pm

Re: Registration confirmation email problem

Mon Jun 20, 2022 10:31 pm

thank you :)

briannadin
Posts: 2
Joined: Wed Jun 22, 2022 10:33 am

Re: Registration confirmation email problem

Wed Jun 22, 2022 10:38 am

you are right. Outlook.com marked this mail as "junk".

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