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Re: Upload errors here

Posted: Sun Oct 01, 2017 6:18 pm
by svaraej
Hi!

I keep getting the "srt error message" when uploading a sub for "Penn & Teller: Fool Us" s04e11.

I've tried to upload different versions of it and I've also tried different softwares to save/convert it.

Is it my sub or me that's causing this or is it something else?

iMDB id: tt7391080
Link to sub: https://myfile.org/edQe9acdb5/Penn.and. ... BS.eng.srt

Best regards,
svaraej

Update: Fixed! Removed a couple of recurring lines (e.g. "[applause]") and then it was accepted.

Re: Upload errors here

Posted: Fri Oct 06, 2017 9:13 pm
by BarryLakin
I get the following error when attempting to upload. I've tried Workshop and Subtitle Editor to fix errors/convert, all with the same result.

Unsupported subtitle format for CD 1. Only srt, sub, smi, txt and ssa formats are supported B

Here's the file: http://www103.zippyshare.com/v/eKnFgMKl/file.html

I did not see any links or anything obvious in the file. The file was downloaded directly from Vimeo.

Re: Upload errors here

Posted: Sat Oct 07, 2017 4:54 pm
by superrodris
Hi!

I'm trying to upload subtitles for Project Runway...they're .srt, tried both ansi and utf-8 encoded, and I'm getting an error message saying "Unsupported subtitle format for CD 1. Only srt, sub, smi, txt and ssa formats are supported".
Any ideas?
Thanks,
Lucia.

Re: Upload errors here

Posted: Wed Nov 08, 2017 9:00 pm
by blueshark222
I check this topic first "HOW TO CORRECT/REPORT SUBTITLES GUIDE https://forum.opensubtitles.org/viewtop ... f=1&t=2595"
but I couldn't realize what's wrong. Any idea?

I want upload a corrected and improved version of the subtitle with same filename uploaded by me at 5 days ago.

Steps to reproduce
- go to subtitle to be updated https://www.opensubtitles.org/en/subtit ... atapar2-pb
- click in 'Correct subtitles'
- in "Sub Filename CD1 (update) :", click in 'update'
- in "Select file for update CD1:", click in <choose file>
- select updated file "Mr.Robot.S03E04.720p.HDTV.x264-AVS-B.srt" from filesystem https://ufile.io/j587g
- in "Why you update subtitles for CD1:" type: "to correct little mistakes"
- click in <report> button

Actual result:
- redirect here: https://www.opensubtitles.org/en/report
- show message:
Report
Unsupported subtitle format for CD 1. Only srt, sub, smi, txt and ssa formats are supported

Expected result:
- Upload successful

Re: Upload errors here

Posted: Wed Nov 08, 2017 10:09 pm
by SmallBrother
I cannot reproduce, because as admin I have too many rights (the subtitle will probably just be accepted) and as other user I don't have enough rights to update your upload.

But - this may sound weird - remove the two lines containing URLs, lines #43 and #762 and try again...

Can't upload Subtitle

Posted: Mon Jan 15, 2018 11:52 am
by indiaoscargolf59
upload error
I am trying to upload an .srt file, but keep getting the errors

Unsupported subtitle format for CD 1. Only srt, sub, smi, txt and ssa formats are supported
The file name is PijnstillersDVDRipx264(ita).srt so I don't understand the problem...any help?

Before this subtitle I uploaded 6 others subs without any problems on the site
I have uploaded PijnstillersDVDRipx264(ita).srt in format zip ...
and from this site you can download .
Thanks in advance

Re: Upload errors here

Posted: Tue Jan 16, 2018 8:33 am
by oss
always upload subtitles not in ZIP, but unpacked, original format. Without checking your subtitle contents we can not know why it is not accepted. If posting errors, always post a link to subtitles where we can see the subtitles (download them)

Re: Upload errors here

Posted: Tue Jan 16, 2018 4:05 pm
by indiaoscargolf59
I have uploaded the subtitle PijnstillersDVDRipx264(ita).srt in italian language. on Google Drive
This is the link for the dowload
https://drive.google.com/file/d/1Gs7XfO ... sp=sharing
The sub work perfectly when I use VLC Player for watching the movie. I don't understand because I keep getting the error when I try to upload this sub on opensubtitles.org.
Many thanks in advance too

Re: Upload errors here

Posted: Tue Jan 16, 2018 6:20 pm
by Funchalense
I have uploaded the subtitle PijnstillersDVDRipx264(ita).srt in italian language. on Google Drive
This is the link for the dowload
https://drive.google.com/file/d/1Gs7XfO ... sp=sharing
The sub work perfectly when I use VLC Player for watching the movie. I don't understand because I keep getting the error when I try to upload this sub on opensubtitles.org.
Many thanks in advance too
Open the subtitle with subtitle workshop or another subtitle software (i use the sw) and fix the errors , file>load subtitle> tools>information and errors>

Subtitle already uploaded, here : https://www.opensubtitles.org/pt/subtit ... tillers-it

Re: Upload errors here

Posted: Wed Jan 17, 2018 12:18 am
by indiaoscargolf59
Many thanks Funchalense for the help. A big ciao from Italy

Re: Upload errors here

Posted: Mon Jan 22, 2018 8:42 pm
by Armoreska
Backend fetch is failing again

Re: Upload errors here

Posted: Mon Jan 22, 2018 9:25 pm
by steve_d
Backend fetch issue all day. Cannot upload new .srt file. Annoying.

Re: Upload errors here

Posted: Mon Jan 22, 2018 9:56 pm
by SmallBrother
I think (hope) 'we' are aware of it and working on it.
Please be patient.

Re: Upload errors here

Posted: Mon Jan 22, 2018 10:24 pm
by steve_d
sounds good :)

Re: Upload errors here

Posted: Tue Jan 23, 2018 6:43 am
by oss
can you try now please ?