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WibblyWobbly
Posts: 4
Joined: Sun Jun 25, 2017 10:32 pm

Re: Upload errors here

Mon Jun 26, 2017 7:48 am

Thanks a lot for you quick answer! I will try that!

User avatar
WibblyWobbly
Posts: 4
Joined: Sun Jun 25, 2017 10:32 pm

Re: Upload errors here

Mon Jun 26, 2017 8:51 pm

SmallBrother wrote:
WibblyWobbly wrote:First of all, there is different versions of the videos and we have been unable to post them as different versions. They are all in the same place, as you can see here for example:
https://www.opensubtitles.org/fr/subtit ... tioners-fr

You uploaded those files together. You can now use the "split" feature (right above the text with the title "Doctor Who sous-titres Français S02E30"). It will split the subs into individual pages. Make sure that you have the correct IMDb ID before you do the split. The resulting pages will have the same IMDb ID and release names extracted from the subtitle file name.


I tried your advices, and everything is working perfectly, except that I don't have any "split" feature above the title (and in fact nowhere on the page).
Above "Doctor Who subtitles French S02E28" I have directly the search bar, as you can see below.

Image

Do I miss something ?

User avatar
SmallBrother
Site Admin
Posts: 3243
Joined: Sun Mar 04, 2012 12:59 pm
Location: Somewhere on this globe

Re: Upload errors here

Mon Jun 26, 2017 11:43 pm

WibblyWobbly wrote:Do I miss something ?


Hm. Maybe I am missing something...

But please, on https://www.opensubtitles.org/fr/subtit ... tioners-fr
first try and make sure
- you are logged in
- you are logged in as Albinou
- and to be sure, disable any ad blockers etc.

Still no link with "Split"?

User avatar
WibblyWobbly
Posts: 4
Joined: Sun Jun 25, 2017 10:32 pm

Re: Upload errors here

Tue Jun 27, 2017 7:47 am

My bad, really sorry. I just realized it was uploaded by a team-mate using her personnal account.
I will ask her.
Sorry for the inconvenience.

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SmallBrother
Site Admin
Posts: 3243
Joined: Sun Mar 04, 2012 12:59 pm
Location: Somewhere on this globe

Re: Upload errors here

Tue Jun 27, 2017 9:05 pm

Don't worry, I am human too.

mrgreen007
Posts: 2
Joined: Mon Aug 07, 2017 9:03 pm

Re: Upload errors here

Mon Aug 07, 2017 9:09 pm

Hi!

I try to upload a subtitle, but I can't.
Every time I try, it has an error code that says:

"A timeout occurred
The origin web server timed out responding to this request.
Error reference number: 524"


or

"Error 503 Backend fetch failed

Backend fetch failed
Guru Meditation:

XID: 68912607

Varnish cache server"


Can someone tell what the issue is or how to resolve? Thanks.

UbberGeek
Posts: 3
Joined: Tue Aug 08, 2017 5:55 am

Re: Upload errors here

Tue Aug 08, 2017 6:13 am

Hello, I'm new here.

I'm having the same problem but when trying to access any of my saved links to subtitles pages.

Image

Here are some of the links to the pages I'm having this problem with:

American Gods
Game of Thrones
Mr. Robot

This problem started about 3-4 days ago.

Cheers.

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SmallBrother
Site Admin
Posts: 3243
Joined: Sun Mar 04, 2012 12:59 pm
Location: Somewhere on this globe

Re: Upload errors here

Tue Aug 08, 2017 9:45 am

mrgreen007 and UbberGeek (and others), the problem is NOT on your side. At the moment the site has some trouble. We are waiting for the coder to fix things. Unfortunately it's taking a bit longer than what we would like... Things will be fine, but I don't know when. Please be patient.

fun7om
Posts: 61
Joined: Wed Aug 09, 2017 4:02 am

Re: Upload errors here

Wed Aug 09, 2017 4:06 am

i keep gettin this error:

Code: Select all

Unsupported subtitle format for CD 1. Only srt, sub, smi, txt and ssa formats are supported B


the file is srt format, for sure.

thanks in advance.

User avatar
SimplyTheBOSS
Site Admin
Posts: 1321
Joined: Mon Feb 01, 2010 3:02 pm
Location: Finland

Re: Upload errors here

Wed Aug 09, 2017 6:51 am

fun7om wrote:i keep gettin this error:

Code: Select all

Unsupported subtitle format for CD 1. Only srt, sub, smi, txt and ssa formats are supported B


the file is srt format, for sure.

thanks in advance.



SimplyTheBOSS wrote:Before posting:
- We need to see the subtitle which causing the problem so upload it somewhere. There are plenty of free services for that purpose.
- Add a link to your post where we can download the subtitle.

Image

fun7om
Posts: 61
Joined: Wed Aug 09, 2017 4:02 am

Re: Upload errors here

Wed Aug 09, 2017 2:02 pm

SimplyTheBOSS wrote:Before posting:
- We need to see the subtitle which causing the problem so upload it somewhere. There are plenty of free services for that purpose.
- Add a link to your post where we can download the subtitle.


newbiesss ,sorry :-)

heres links to 2 files:
[LINKS DELETED] By SimplyTheBOSS

same movie.
saved with "workshop subtitles"

User avatar
SimplyTheBOSS
Site Admin
Posts: 1321
Joined: Mon Feb 01, 2010 3:02 pm
Location: Finland

Re: Upload errors here

Wed Aug 09, 2017 2:30 pm

fun7om wrote:
SimplyTheBOSS wrote:Before posting:
- We need to see the subtitle which causing the problem so upload it somewhere. There are plenty of free services for that purpose.
- Add a link to your post where we can download the subtitle.


newbiesss ,sorry :-)

heres links to 2 files:
[LINKS DELETED] By SimplyTheBOSS

same movie.
saved with "workshop subtitles"



They contained spam, you can now find them on your account:
https://www.opensubtitles.org/en/subtit ... -gigolo-en
https://www.opensubtitles.org/en/subtit ... -gigolo-he
I'll send you PM.

Image

User avatar
SimplyTheBOSS
Site Admin
Posts: 1321
Joined: Mon Feb 01, 2010 3:02 pm
Location: Finland

Re: Upload errors here

Wed Aug 09, 2017 2:34 pm

SimplyTheBOSS wrote:
fun7om wrote:
SimplyTheBOSS wrote:Before posting:
- We need to see the subtitle which causing the problem so upload it somewhere. There are plenty of free services for that purpose.
- Add a link to your post where we can download the subtitle.


newbiesss ,sorry :-)

heres links to 2 files:
[LINKS DELETED] by SimplyTheBOSS

same movie.
saved with "workshop subtitles"



They contained spam, you can now find them on your account:
https://www.opensubtitles.org/en/subtit ... -gigolo-en
https://www.opensubtitles.org/en/subtit ... -gigolo-he
I'll send you PM.

Image

lEMOnzoo
Posts: 3
Joined: Fri May 15, 2009 4:17 pm

Re: Upload errors here

Sun Oct 01, 2017 9:27 am

I have "uBlock Origin" adblocker and when it's turned on, there is no find subtitle button. Only after I disabled it, I managed to upload subtitle.
Don't know if this is some error or intentionally work by admins so that people disable more ad blocker. Here is screenshot with enabled "uBlock",

Image

User avatar
SmallBrother
Site Admin
Posts: 3243
Joined: Sun Mar 04, 2012 12:59 pm
Location: Somewhere on this globe

Re: Upload errors here

Sun Oct 01, 2017 12:44 pm

lEMOnzoo wrote:I have "uBlock Origin" adblocker and when it's turned on, there is no find subtitle button. Only after I disabled it, I managed to upload subtitle.
Don't know if this is some error or intentionally work by admins so that people disable more ad blocker.

No, it is not done intentionally. Sometimes an adblocker adds some code to get rid of ads and then things like this happen as a side effect. Right now I am struggling myself with the preview being gone when I use my adblocker (AdBlockPlus).

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