Forum rules
Under no circumstances is spamming or advertising of any kind allowed. Do not post any abusive, obscene, vulgar, slanderous, hateful, threatening, sexually-orientated or any other material that may violate others security. Profanity or any kind of insolent behavior to other members (regardless of rank) will not be tolerated. Remember, what you don’t find offensive can be offensive to other members. Please treat each other with the kind of reverence you’d expect from other members.
Failure to comply with any of the above will result in users being banned without notice. If any further details are needed, contact: “The team” using the link at the bottom of the forum page. Thank you.
User avatar
SmallBrother
Site Admin
Posts: 3341
Joined: Sun Mar 04, 2012 12:59 pm
Location: Somewhere on this globe

Re: Give us feedback about the new site opensubtitles.com

Fri Jun 11, 2021 8:38 pm

thanks, for the sync issues, do you have a specific example ?
Maybe this is one (the URL looks a bit funny...)

On .ORG: https://www.opensubtitles.org/en/search ... d-14432968
Two subs by oakislandtk and one by class123

On .COM: https://www.opensubtitles.com/en/en/sea ... episode-10
Two subs by oakislandtk and one by FF_7ladh_

Besides:
Check out the link when you hover on the user names. It should(?) go to the user's profile pgae. but instead it goes to the current URL.
Nowadays a VPN is a must for everyone. A VPN allows you safe surfing and protects you against spying governments and companies.
I advise AirVPN - now with a temporary Black Friday offer, from € 1,79 per month. Click the below banner for more info.


Image

pooond
Posts: 28
Joined: Thu Dec 12, 2019 1:08 pm

Re: Give us feedback about the new site opensubtitles.com

Thu Jun 17, 2021 2:57 pm

Thank you for your tireless work, os_dev.
I appreciate it.
And just so you know, some subtitles occasionally still aren't syncing across to the new site. Especially info like the "release name" has been changed on .org, etc. Please check that also when you're able.
thanks, for the sync issues, do you have a specific example ?
Hi mate, waited a few days to make sure they weren't syncing before giving the examples:

1: https://www.opensubtitles.com/en/subtit ... -the-guard
2: https://www.opensubtitles.com/en/subtitles/wxxy

If you click on "view on opensubtitles.org", you should see the changes I made to the subtitles. Release name and .srt name changes. That was a few days ago, but it still remains the same as before on .com. Makes me wonder if any changes in the past have been transferred over.

Thanks for looking into it and I hope the past changes in the past for other subs can also be reflected in the fix.

Kind regards

os_dev
Posts: 109
Joined: Wed Oct 17, 2018 3:42 pm

Re: Give us feedback about the new site opensubtitles.com

Fri Jun 18, 2021 9:35 am

thanks, for the sync issues, do you have a specific example ?
Hi mate, waited a few days to make sure they weren't syncing before giving the examples:

1: https://www.opensubtitles.com/en/subtit ... -the-guard
2: https://www.opensubtitles.com/en/subtitles/wxxy

If you click on "view on opensubtitles.org", you should see the changes I made to the subtitles. Release name and .srt name changes. That was a few days ago, but it still remains the same as before on .com. Makes me wonder if any changes in the past have been transferred over.

Thanks for looking into it and I hope the past changes in the past for other subs can also be reflected in the fix.

Kind regards[/quote]

Ah thanks for the example, lead me to find the problem, while the file contents were correctly updated (specially keeping the last version) the subtitles data were not updated in the loop.

I will be running some long scrips over the week end to check older subtitles who got affected by the problem

os_dev
Posts: 109
Joined: Wed Oct 17, 2018 3:42 pm

Re: Give us feedback about the new site opensubtitles.com

Wed Jun 23, 2021 9:43 am

thanks, for the sync issues, do you have a specific example ?
Maybe this is one (the URL looks a bit funny...)

On .ORG: https://www.opensubtitles.org/en/search ... d-14432968
Two subs by oakislandtk and one by class123

On .COM: https://www.opensubtitles.com/en/en/sea ... episode-10
Two subs by oakislandtk and one by FF_7ladh_

Besides:
Check out the link when you hover on the user names. It should(?) go to the user's profile pgae. but instead it goes to the current URL.
Thanks for these !!

took me a little while, but could find some old issues with users who were not properly imported, giving these weird displays in the subtitles results.

also fixed the links to the users

URL looks funny because this is a search result, not meant to be indexed, not meant to be tweaked, still humanely readable, and still tweakeable.

More precise links to episodes, with URI sent to search engines are of this style
https://www.opensubtitles.com/en/tvshow ... alma-mater

k5fms
Posts: 3
Joined: Wed Jul 07, 2021 9:44 pm

Re: Give us feedback about the new site opensubtitles.com

Wed Jul 07, 2021 11:42 pm

When I hit the DOWNLOAD button, it opens the counter & the "install the .xpi box" then goes to this page: The page isn’t redirecting properly

User avatar
oss
Site Admin
Posts: 5295
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Give us feedback about the new site opensubtitles.com

Thu Jul 08, 2021 10:52 pm

Hi,

which Browser and OS you are using ? Try also different browser or same in incognito/private mode.

kurupt13
Posts: 6
Joined: Mon Jul 08, 2019 9:26 pm

Re: Give us feedback about the new site opensubtitles.com

Tue Jul 13, 2021 4:44 pm

very clean and easy to navigate and streamlined design!

GeoffVib
Posts: 2
Joined: Tue Sep 14, 2021 9:19 am

Re: Give us feedback about the new site opensubtitles.com

Tue Sep 14, 2021 12:46 pm

Hi

I sent a message earlier to say that when I go to https://www.opensubtitles.com/en/users/vip and check my status to .org I get an error :-
Error 503 Backend fetch failed
Backend fetch failed

Guru Meditation:
XID: 715975924

Varnish cache server

The reply email I received was :-

Hello **********************
Your account has been locked due to too many failed login attempts.
Click the link below to restore your account:
Open my account back

Just to let you know that I can log onto both sites independently with my username and password so I cannot understand why you say its locked., however the link still does not work

G

GeoffVib
Posts: 2
Joined: Tue Sep 14, 2021 9:19 am

Re: Give us feedback about the new site opensubtitles.com

Tue Sep 14, 2021 3:51 pm

Hi

I sent a message earlier to say that when I go to https://www.opensubtitles.com/en/users/vip and check my status to .org I get an error :-
Error 503 Backend fetch failed
Backend fetch failed

Guru Meditation:
XID: 715975924

Varnish cache server

The reply email I received was :-

Hello **********************
Your account has been locked due to too many failed login attempts.
Click the link below to restore your account:
Open my account back

Just to let you know that I can log onto both sites independently with my username and password so I cannot understand why you say its locked., however the link still does not work

G
As an update the locked account was a red herring. self inflicted when I changed password to get both sites the same in case that was the problem.

VIP link check still throws error

os_dev
Posts: 109
Joined: Wed Oct 17, 2018 3:42 pm

Re: Give us feedback about the new site opensubtitles.com

Tue Sep 14, 2021 4:48 pm



As an update the locked account was a red herring. self inflicted when I changed password to get both sites the same in case that was the problem.

VIP link check still throws error
should be fixed now

there are still some other general errors today, already had a few downtimes in the past hours, working on it.

User avatar
Noobz4Life
Posts: 8
Joined: Sat Sep 11, 2021 4:21 pm
Location: Finland

Re: Give us feedback about the new site opensubtitles.com

Fri Oct 08, 2021 5:01 pm

Every time in new site I need to open Profile - VIP to let website know I have browser extension installed before it knows it.
Seems a bit weird.

User avatar
Noobz4Life
Posts: 8
Joined: Sat Sep 11, 2021 4:21 pm
Location: Finland

Re: Give us feedback about the new site opensubtitles.com

Fri Oct 15, 2021 3:00 am

Did notice this:
Image

Left file is downloaded from:
https://www.opensubtitles.org/fi/subtit ... justice-fi
Right file is downloaded from:
https://www.opensubtitles.com/fi/subtit ... 4-galaxyrg

Maybe I had subtitles from .com instead of .org and as they are not 100% same it made me upload them as new.

EDIT: Outcome of failed upload: viewtopic.php?f=1&t=15404&p=46165#p46165

User avatar
oss
Site Admin
Posts: 5295
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Give us feedback about the new site opensubtitles.com

Sun Oct 17, 2021 3:03 pm

those extra lines and spaces was removed

os_dev
Posts: 109
Joined: Wed Oct 17, 2018 3:42 pm

Re: Give us feedback about the new site opensubtitles.com

Tue Nov 02, 2021 11:30 am

Every time in new site I need to open Profile - VIP to let website know I have browser extension installed before it knows it.
Seems a bit weird.
Sorry for the late reply on this. I can't seem to replicate the issue.... are you still experiencing it ?

What I'm really wondering is, how do you figure out in the Profile - VIP that the browser extension is installed ? by the changing text in the box ?

The check for extension is made on every page, if you have issues on a search result, or subtitle page telling you. that you have to be VIP or install the extension to use this feature, it means you clicked before the page was fully loaded (normally doesn't happen too often but it can.... working on improving this)

User avatar
Noobz4Life
Posts: 8
Joined: Sat Sep 11, 2021 4:21 pm
Location: Finland

Re: Give us feedback about the new site opensubtitles.com

Thu Nov 04, 2021 3:09 am

Every time in new site I need to open Profile - VIP to let website know I have browser extension installed before it knows it.
Seems a bit weird.
Sorry for the late reply on this. I can't seem to replicate the issue.... are you still experiencing it ?
...
I did clear cache/cookies/history on Firefox and can't reproduce that anymore.
So maybe had some issues in my end.

Only way now to get that download timer is:
- Open Firefox, login at .org and .com
- Find any subtitle at .org and hit Download (beta).
Now this window has the timer
- If I copy the url from the Download (beta) button and remove the /download from address:
Now using Download button (at .com) doesn't give the timer
(guessing this happens because now there is time to check for browser extension)

Extra note:
After this, if I go back to .org and search a new subtitle and download it by hitting beta-link I get timer again so it forgets me.

======

Did download Finnish subtitles from .org and .com for movie:
https://www.opensubtitles.org/fi/subtit ... an-film-fi
And that got me thinking.
Does beta site (.com) use UTF-8 coding where main site (.org) uses ANSI in every subtitle? Does that conversion add the extra line somehow?

Example: Beta.com (left) and Main.org (right)
Image

Need to remember from where every subtitle was download when uploading hash info as that line messes it up.

Return to “General talk”

Who is online

Users browsing this forum: No registered users and 12 guests