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SmallBrother
Site Admin
Posts: 3321
Joined: Sun Mar 04, 2012 12:59 pm
Location: Somewhere on this globe

Re: Give us feedback about the new site opensubtitles.com

Fri Jun 11, 2021 8:38 pm

thanks, for the sync issues, do you have a specific example ?
Maybe this is one (the URL looks a bit funny...)

On .ORG: https://www.opensubtitles.org/en/search ... d-14432968
Two subs by oakislandtk and one by class123

On .COM: https://www.opensubtitles.com/en/en/sea ... episode-10
Two subs by oakislandtk and one by FF_7ladh_

Besides:
Check out the link when you hover on the user names. It should(?) go to the user's profile pgae. but instead it goes to the current URL.

pooond
Posts: 28
Joined: Thu Dec 12, 2019 1:08 pm

Re: Give us feedback about the new site opensubtitles.com

Thu Jun 17, 2021 2:57 pm

Thank you for your tireless work, os_dev.
I appreciate it.
And just so you know, some subtitles occasionally still aren't syncing across to the new site. Especially info like the "release name" has been changed on .org, etc. Please check that also when you're able.
thanks, for the sync issues, do you have a specific example ?
Hi mate, waited a few days to make sure they weren't syncing before giving the examples:

1: https://www.opensubtitles.com/en/subtit ... -the-guard
2: https://www.opensubtitles.com/en/subtitles/wxxy

If you click on "view on opensubtitles.org", you should see the changes I made to the subtitles. Release name and .srt name changes. That was a few days ago, but it still remains the same as before on .com. Makes me wonder if any changes in the past have been transferred over.

Thanks for looking into it and I hope the past changes in the past for other subs can also be reflected in the fix.

Kind regards

os_dev
Posts: 104
Joined: Wed Oct 17, 2018 3:42 pm

Re: Give us feedback about the new site opensubtitles.com

Fri Jun 18, 2021 9:35 am

thanks, for the sync issues, do you have a specific example ?
Hi mate, waited a few days to make sure they weren't syncing before giving the examples:

1: https://www.opensubtitles.com/en/subtit ... -the-guard
2: https://www.opensubtitles.com/en/subtitles/wxxy

If you click on "view on opensubtitles.org", you should see the changes I made to the subtitles. Release name and .srt name changes. That was a few days ago, but it still remains the same as before on .com. Makes me wonder if any changes in the past have been transferred over.

Thanks for looking into it and I hope the past changes in the past for other subs can also be reflected in the fix.

Kind regards[/quote]

Ah thanks for the example, lead me to find the problem, while the file contents were correctly updated (specially keeping the last version) the subtitles data were not updated in the loop.

I will be running some long scrips over the week end to check older subtitles who got affected by the problem

os_dev
Posts: 104
Joined: Wed Oct 17, 2018 3:42 pm

Re: Give us feedback about the new site opensubtitles.com

Wed Jun 23, 2021 9:43 am

thanks, for the sync issues, do you have a specific example ?
Maybe this is one (the URL looks a bit funny...)

On .ORG: https://www.opensubtitles.org/en/search ... d-14432968
Two subs by oakislandtk and one by class123

On .COM: https://www.opensubtitles.com/en/en/sea ... episode-10
Two subs by oakislandtk and one by FF_7ladh_

Besides:
Check out the link when you hover on the user names. It should(?) go to the user's profile pgae. but instead it goes to the current URL.
Thanks for these !!

took me a little while, but could find some old issues with users who were not properly imported, giving these weird displays in the subtitles results.

also fixed the links to the users

URL looks funny because this is a search result, not meant to be indexed, not meant to be tweaked, still humanely readable, and still tweakeable.

More precise links to episodes, with URI sent to search engines are of this style
https://www.opensubtitles.com/en/tvshow ... alma-mater

k5fms
Posts: 3
Joined: Wed Jul 07, 2021 9:44 pm

Re: Give us feedback about the new site opensubtitles.com

Wed Jul 07, 2021 11:42 pm

When I hit the DOWNLOAD button, it opens the counter & the "install the .xpi box" then goes to this page: The page isn’t redirecting properly

User avatar
oss
Site Admin
Posts: 5247
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Give us feedback about the new site opensubtitles.com

Thu Jul 08, 2021 10:52 pm

Hi,

which Browser and OS you are using ? Try also different browser or same in incognito/private mode.

kurupt13
Posts: 6
Joined: Mon Jul 08, 2019 9:26 pm

Re: Give us feedback about the new site opensubtitles.com

Tue Jul 13, 2021 4:44 pm

very clean and easy to navigate and streamlined design!

GeoffVib
Posts: 2
Joined: Tue Sep 14, 2021 9:19 am

Re: Give us feedback about the new site opensubtitles.com

Tue Sep 14, 2021 12:46 pm

Hi

I sent a message earlier to say that when I go to https://www.opensubtitles.com/en/users/vip and check my status to .org I get an error :-
Error 503 Backend fetch failed
Backend fetch failed

Guru Meditation:
XID: 715975924

Varnish cache server

The reply email I received was :-

Hello **********************
Your account has been locked due to too many failed login attempts.
Click the link below to restore your account:
Open my account back

Just to let you know that I can log onto both sites independently with my username and password so I cannot understand why you say its locked., however the link still does not work

G

GeoffVib
Posts: 2
Joined: Tue Sep 14, 2021 9:19 am

Re: Give us feedback about the new site opensubtitles.com

Tue Sep 14, 2021 3:51 pm

Hi

I sent a message earlier to say that when I go to https://www.opensubtitles.com/en/users/vip and check my status to .org I get an error :-
Error 503 Backend fetch failed
Backend fetch failed

Guru Meditation:
XID: 715975924

Varnish cache server

The reply email I received was :-

Hello **********************
Your account has been locked due to too many failed login attempts.
Click the link below to restore your account:
Open my account back

Just to let you know that I can log onto both sites independently with my username and password so I cannot understand why you say its locked., however the link still does not work

G
As an update the locked account was a red herring. self inflicted when I changed password to get both sites the same in case that was the problem.

VIP link check still throws error

os_dev
Posts: 104
Joined: Wed Oct 17, 2018 3:42 pm

Re: Give us feedback about the new site opensubtitles.com

Tue Sep 14, 2021 4:48 pm



As an update the locked account was a red herring. self inflicted when I changed password to get both sites the same in case that was the problem.

VIP link check still throws error
should be fixed now

there are still some other general errors today, already had a few downtimes in the past hours, working on it.

User avatar
Noobz4Life
Posts: 6
Joined: Sat Sep 11, 2021 4:21 pm
Location: Finland

Re: Give us feedback about the new site opensubtitles.com

Fri Oct 08, 2021 5:01 pm

Every time in new site I need to open Profile - VIP to let website know I have browser extension installed before it knows it.
Seems a bit weird.

User avatar
Noobz4Life
Posts: 6
Joined: Sat Sep 11, 2021 4:21 pm
Location: Finland

Re: Give us feedback about the new site opensubtitles.com

Fri Oct 15, 2021 3:00 am

Did notice this:
Image

Left file is downloaded from:
https://www.opensubtitles.org/fi/subtit ... justice-fi
Right file is downloaded from:
https://www.opensubtitles.com/fi/subtit ... 4-galaxyrg

Maybe I had subtitles from .com instead of .org and as they are not 100% same it made me upload them as new.

EDIT: Outcome of failed upload: viewtopic.php?f=1&t=15404&p=46165#p46165

User avatar
oss
Site Admin
Posts: 5247
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: Give us feedback about the new site opensubtitles.com

Sun Oct 17, 2021 3:03 pm

those extra lines and spaces was removed

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