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iiKFoo
Posts: 4
Joined: Thu Aug 05, 2021 1:58 pm

plex opensubtitle not downloading

Thu Aug 05, 2021 2:01 pm

hi,

am trying to download a subtitle and when i search all subtitles appear but when i try to download them i receive "Failed to download subtitle" ,

i tried this on multiple plex servers but they all have this issue, so am guessing it's an api issue ?

thank you and best regards/

iiKFoo
Posts: 4
Joined: Thu Aug 05, 2021 1:58 pm

Re: plex opensubtitle not downloading

Thu Aug 05, 2021 4:44 pm

i saw this in debugging :

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error statusCode="401" error="Unauthorized" message="You must provide a token!"/>

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oss
Site Admin
Posts: 5230
Joined: Sat Feb 25, 2006 11:26 pm
Contact: Website

Re: plex opensubtitle not downloading

Thu Aug 05, 2021 6:47 pm

did you provide opensubtitles.org username and password into PLEX?

It would be good to know if somebody else have this problem

iiKFoo
Posts: 4
Joined: Thu Aug 05, 2021 1:58 pm

Re: plex opensubtitle not downloading

Thu Aug 05, 2021 9:59 pm

yes i did

iiKFoo
Posts: 4
Joined: Thu Aug 05, 2021 1:58 pm

Re: plex opensubtitle not downloading

Thu Aug 05, 2021 10:00 pm

Update: i tried to download subtitles 30 minutes ago it was working !, but now it doesn't seem to work at all, it doesn't even bring result when i search for subtitle

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