Hello again! Some users of the jellyfin opensubtitles plugin are reporting being unable to log in, this is the latest issue (link) (there's a username in the posted screenshot which might be useful for debugging). The issue does not happen with my account so I can't really debug it so I was hoping ...

Yes, I do. Happens when I click on the "power button" and then the "profile" button in the drop down menu. I get: Error 500 Oooops. We are down. But don't worry, we will be back up shortly. "Public profile" button works fine, though. Would be better if we can just uplo...

Error 500 when trying to access Notifications or profile information on .com site. Is there an easier way to get a profile avatar on that version of the site? Like using a URL or uploading an icon? Thanks oh do you still have that 500 ? for the profile avatar, it's just using gravatar, https://en.g...

thanks for reporting, there will always be synchronisation issues between the sites for as long as the synchronisation will be needed, I got some long & slow scripts to run to fix the missing subtitles, planned to be used when the uploads will finally be done on the new site. since it's still go...

Hi,

thanks for that report ! a bug was added last week that broke this search, your comment allowed me to fix it.

but note, you won't get the 2 movies, only one, there was one in the results that was actually S04E08, so I corrected it to come up as an episode as it should have been.

Also, could you check what's going on with subtitle with file_id 6972559? The download url returned by /api/v1/download returns an empty response

some weirdly formatted SSA file that the system doesn't recognise... can happen sometimes unfortunately, subtitle is now disabled and won't be fixed.

seems it's more an issue with synchronisation at the moment, the series is not on opensubtitles.com, so it won't come out in the API.

too many bugs at the moment, and just got my MacBook back from repair. might take a few days/weeks until errors get fixed

The Endpoint /v1/features replies with { "data": [ { "id": "xxx", "type": "feature", "attributes": {....} }, { "id": "xxx", "type": "feature", ... The "type" field is always "feature&q...

UPDATE 2

Ok the links seem to work now, so it was my mistake. Sorry for wasting your time and thanks for your help.

oh don't worry about this, debugging is my life. Also, I could fix a little bug while tracking your downloads, so was a helpful post !

I don't enter single symbols, I copy and paste to ensure the same text is used. Tried it 3 times and still get the error 'Your username or password is not correct'. Never happened with the old password. Can someone with an access help me personally? from what I read now "Your username or passw...

Hello folks, I registered here just today because I wasn't able to register to the main site. I'm asked to create a password in the registration process and then to repeat the password. Unfortunately it always states both "versions" don't match. Which can't be true as I tried it several t...

Thank you. I still want to change my username on the old site. How do I do that? Contact form?

yes, just saw that you did, and updated your username as requested

[ Email is coming from no-reply@opensubtitles.org but the link is for the .com site. I already sent an email using the .org site's contact form asking for my username to be changed (no response in 2 days) hoping maybe that'll help. Thanks for looking into this. oh, so 1st bug found, the contact for...

Fine you got hacked. Whatever. Now I keep getting these emails 4 times a day: " Your account has been locked due to an excessive amount of unsuccessful sign in attempts. Click the link below to unlock your account: " I've changed both my username and password on the new com website but th...

little confusion here, the new password is sent by email, but only activated if the user validates the change by clicking on the link in the email. so as long as the hacker didn't get access to the user email, he can't change the password. If any password is sent over email, it must immediately be ...