1/ hitchcock (dot com user account) unable to upload subtitles 2/ hitchc0ck (dot org user account) able to upload also note, in order to have the subtitles synchronised under your account, users need to use the import function https://www.opensubtitles.com/en/users/import you created the 2 hitchcoc...

Hi, no it's normal, there's also a "upload" button that takes you there https://www.opensubtitles.com/fr/upload as it says "During our beta phase, uploads are not yet possible on our new platform (of course - it will be possible soon). Subtitles uploaded to the original www.opensubtit...

for bazarr support you need to join the discord server https://www.bazarr.media, you'll find the link at the bottom of the page under "discord"

Maybe you saw the previous posts... issues have been common since the begining of the site, any example you can give can help. you can see where any subtitle from opensubtitles.org is on opensubtitles.com by clicking on "download (beta)" if you see a subtitle on opensubtitles.org who's mis...

oh we just forgot to put it in the output, but the data is still there, so no problem I added it, you'll have the "nb_cd" now.

To add to what OSS posted... For me, the confusion was the when I imported from opensubtitles.org to opensubtitles.com I was automagically given a DIFFERENT username than I have at opensubtitles.org. I had wrongly assumed that by importing my account that I was basically going to have one account w...

yes, before anything make sure you are using the correct add-on.

we wrote an article to guide through the steps
https://blog.opensubtitles.com/opensubt ... di-add-ons

sorry, forgot to mention kodi must be in debug mode, here is a quick guide https://kodi.wiki/view/Log_file/Easy for the authentication issues, please really make sure you have entered your username and not your email in the username field. you should actually also be able to download 5 subtitles bef...

Oh we’d love to look at it, a couple users reported the same but no one could get us a log file so far. If you can do that, please put kodi in debug mode and send us the full log. The part you picked only says kodi was unable to save the file, it might be unrelated to our addon You can use the conta...

Sorry about those errors, a contributor improved the way file data are recognised, but we didn’t change anything to the authentication, except for detecting when the email is entered instead of the username. We’ll fix it asap, but we need someone to get us a log, so far it’s been tested on android, ...

usually it's all about using the right extension, with the appropiate credentials, check this article https://blog.opensubtitles.com/opensubtitles/how-to-install-the-opensubtitles-kodi-add-ons please send us a message here https://www.opensubtitles.com/en/contact/ if your problem persists so we can ...

thanks for reporting, it's now present on the list in /infos/languages

There's still around 50'000 problematic subtitles on nearly 7'000'000 subtitles, so 99.3 % of subtitles are fine, the other, most of the time in .ssa or ass format still make errors. for your example if you check out the 2 missing subs, in german an arabic https://www.opensubtitles.org/en/subtitles/...

Whats the best way to report it? In any case this title has these subs with wrong filenames, already removed from org: https://www.opensubtitles.com/en/subtitles/nikita-03x04-consequences-lol-english-hi-c-updated-addic7ed-com https://www.opensubtitles.com/en/subtitles/grimm-2x11-to-protect-and-serv...

Yeah it's a long running issue, over 99% of valid synchronisation, but there will always be problems as long as uploads go from opensubtitles.org. for your case, https://www.opensubtitles.org/en/subtitles/5260057/the-art-of-flight-hu is on opensubtitles.com, you can always use the button "downl...