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What happened to my VIP status?
Posted: Thu Jan 25, 2024 9:23 pm
by jericho007007
Every time I try to download a subtitle thru kodi i get a message about my VIP status, I have been a VIP for at least 7-8 years, what happened?
when I log into my account I get this message:
VIP Member was disabled by os - Sun 5 Jan 00:52:53 2020 . Comment: VIP Member was added by system (VIP donation)
it says it was disabled in 2020, but it stopped working on in December 2023
Re: What happened to my VIP status?
Posted: Fri Jan 26, 2024 3:23 pm
by oss
Hi
VIP status is valid for 1 year. Please dont complain it was disabled in 2020, but it stopped working in December 2023
Re: What happened to my VIP status?
Posted: Fri Jan 26, 2024 10:14 pm
by jericho007007
I'm not complaining, I just didn't know it was valid for one year, when I set up my home theatre library system, some websites had a once in a life time donation others were annual, I donated to opensubtitles (I believe only once) years ago and it worked for 6-7 years. I'm definitely not complaining. I must not have realized that it was annual I would have set it to auto renew like everything else. Thank you for your response
So if I donate now, would I get my vip status back?
Re: What happened to my VIP status?
Posted: Sun Jan 28, 2024 3:13 am
by jericho007007
Please ignore my last question about renewing my VIP status, I figured hat the hell I'll try paying and see what happens, I did and i have my vip status back, thank you
Re: What happened to my VIP status?
Posted: Mon Jan 29, 2024 6:06 pm
by oss
sure, anytime you can contact us and ask questions, we are here to help.
Re: What happened to my VIP status?
Posted: Thu Feb 01, 2024 12:52 pm
by vrubnicata
Every time I try to download a subtitle thru kodi i get a message about my VIP status, I have a VIP from Wed 10 Jan 22:26:06 2024, what happened?
Re: What happened to my VIP status?
Posted: Thu Feb 01, 2024 6:01 pm
by os_dev
usually it's all about using the right extension, with the appropiate credentials, check this article
https://blog.opensubtitles.com/opensubt ... di-add-ons
please send us a message here
https://www.opensubtitles.com/en/contact/ if your problem persists so we can check your personal details and guide you