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Bazarr error 'Payment Required' while on VIP status

Posted: Mon Jan 08, 2024 10:47 pm
by smeijel
Hi!

I have this error: Throttling opensubtitles for 12 hours, until 24/01/09 09:42, because of: PaymentRequired. Exception info: "'' ~ opensubtitles.py@422" even though I have VIP status. I'm on Bazarr 1.4.

How can this be fixed?

Thanks in advance!
Sam

Re: Bazarr error 'Payment Required' while on VIP status

Posted: Tue Jan 09, 2024 12:36 am
by oss
Hi

not sure if you are using opensubtitles.org or opensubtitles.com - but probably .com - you was not VIP there, I upgraded you, so now it should be OK

let us know

Re: Bazarr error 'Payment Required' while on VIP status

Posted: Tue Jan 09, 2024 12:44 am
by smeijel
I was using opensubtiles.org actually. Should I change to .com?

Edit: I changed to .com, but then get DownloadLimitExceeded

Re: Bazarr error 'Payment Required' while on VIP status

Posted: Fri Jan 12, 2024 6:21 pm
by oss
Hi

there are different download limits on .com - please go to site and check

Re: Bazarr error 'Payment Required' while on VIP status

Posted: Sat Apr 20, 2024 2:05 am
by leftkeywest
I also get this error but i had to rebuild my Bazarr today, and renew my VIP it says PaymentRequired next retry in 12 hours.

Re: Bazarr error 'Payment Required' while on VIP status

Posted: Sat Apr 20, 2024 3:48 am
by leftkeywest
Mine is saying "Payment Required" even after updating the Vip status.

Re: Bazarr error 'Payment Required' while on VIP status

Posted: Fri Apr 26, 2024 7:38 am
by oss
Hi

you are VIP https://www.opensubtitles.org/en/profile/iduser-4303987 and if you configure bazaar correctly, it must work. If doesnt, send us to admin at opensubtitles dot org bazaar log file